Hilton Garden Inn Gilroy offers a mix of experiences for its guests. Many visitors appreciate the clean rooms and quiet environment, highlighting the helpful and professional staff, particularly mentioning their attentiveness during challenging situations. Guests have praised the delicious breakfast, especially the omelettes, and the overall great location near gas stations and the Gilroy Premium Outlets. However, some guests express disappointment with certain amenities, noting that the pool was closed and that there was no complimentary breakfast for Hilton rewards members. Issues such as outdated rooms and maintenance concerns, including an ant problem during hot weather, have been mentioned as areas needing improvement. Despite these challenges, the staff's kindness and dedication to guest satisfaction are frequently acknowledged, with several guests noting their willingness to assist and enhance the stay. Overall, while there are aspects that could be updated or improved, many guests still find value in their experience at Hilton Garden Inn Gilroy and express a desire to return.
Property Amenities: Pool sun loungers, Breakfast available (surcharge), Restaurant, Elevator/lift, Designated smoking areas, Designated smoking areas (fines apply), Safe-deposit box at front desk, Spa tub, Fireplace in lobby, Laundry facilities, 24-hour fitness facilities, 24-hour business center
