Lululemon is a technical athletic apparel company founded in Vancouver in 1998, with clothes for yoga, running, dancing, and other activities. The Gilroy outlet provides a positive shopping experience. The store is described as clean, organized, and huge, with a wide variety of inventory. Customers note plenty of parking on weekdays. The sales staff receives consistent praise for being extremely helpful, knowledgeable, kind, friendly, and fashionable, contributing to outstanding customer service. Staff members are noted for greeting customers warmly, making them feel welcomed, and helping to find the right sizes. They are also highlighted for sharing information on great manager specials and deals, which are often called an absolute steal. These factors combine to create a smooth and stress-free experience that encourages customers to return. The store has strong ties to its local community.
Shop at this location a few times a year while passing through Gilroy. Most recent trip, I was helped by Monica. She went above and beyond in checking inventory, giving practical advice, and ensuring I tried on the items in my size. Really appreciated her help. Her valuable advice was the best I had ever received at any... read full comment
June 2025
5 stars for Danelle for her excellent customer service! She was very helpful while my mom and I were shopping at the store.
June 2025
Very knowledgeable and helpful sales staff. Lots of parking on week days. Unable to tell you what it's like on weekends. They run great manager specials, you just don't know what they are going to be.
