Michael Kors Outlet offers a variety of bags, clothes, and shoes at reasonable prices, with good deals and a wide selection. The staff is generally helpful and approachable, always willing to assist. Many customers appreciate the store and visit regularly, especially in Gilroy and San Jose. However, experiences with customer service can vary, and some have noticed differences based on appearance. A few customers felt racially profiled, especially when dressed casually without designer brands, despite enjoying the good prices. Overall, the outlet is popular for its affordable fashion items and convenient shopping experience.
It was a great experience while shopping at the MK Outlet. The associates were very friendly and very helpful, something you don't find that often anymore, thank you.
June 2026
My favorite!! Best to look around as your favorite styles are not always available
April 2025
The staff member Ally was so nice to us and answered all our questions. She was even so nice to our daughters.
