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March 2024 by Priya Darshu
Extremely helpful and kind staff. The place is known for large tress but they also have good section of small plants.
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January 2024 by Andrew Donley
Awesome selection of trees, great / helpful staff. I’d recommend going here for larger trees but they still have some smaller ones to select from. Not another nursery like this in the South Bay Area. Worth a visit.
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December 2023 by Andrew F.
Another positive experience dealing with Moon Valley. While all of the staff we've dealt with have been knowledgeable, courteous and professional, Cameron Baston stands out for consistently taking the time to understand the vision of what we are trying to achieve and has been a huge contributor in successive phases. He has become a valued partner in planning our property landscaping. Most recently, we had an order of specimens delivered and expertly planted by Hector and his crew. The job should have required 2 crews, but his team focused and managed to complete all tasks during daylight hours of one day.
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December 2023 by Renee Fini
The selection of trees is outstanding! Staff is extremely helpful and very knowledgeable. Justin S. and his crew planted all 6 trees, he made sure we were 100% satisfied and took care of my property.
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November 2023 by chris sims
Another good experience with Moon Valley Nurseries. Both Niki and Cameron were very helpful in the sales department. We purchased four large podocarpus trees with their “you buy it, we plant it” policy. Five days later, Hector and his super efficient crew showed up, had all four planted and cleaned up within a few hours. Hector took the time to explain the initial watering and fertilizing schedule. Couldn’t be more pleased. Now we just have to sit back and hopefully watch them grow.
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November 2023 by Elif Uzun
The guy took us to fruit trees and left us to make our decision without showing anything and left and never came back. No help at all. Left under the sun with two kids. Poor customer service.
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November 2023 by SF Native T.
Moon Valley goes beyond just buying a tree. Ani was the greatest salesperson. I needed 4 trees to help with a privacy issue and she figured out the perfect ones. We drove around the nursery in her cart and had such an enjoyable time! Marcos R. came with his team just a week later and again they were perfect. So professional, they know their job! I look forward to seeing how beautifully the trees grow and I feel confident because I bought their service plan! They're coming out next year 3 times to take care of the trees. What a package from start to finish.
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November 2023 by Julie F.
Marcus R. and his team did a fantastic job of planting 14 trees in my backyard last week. They were professional, courteous, and efficient. They let me know what they were going to do, and they did it. Marcus gave me clear guidance on how to take care of the trees. The backyard looks beautiful and I am very happy with Moon Valley!
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November 2023 by Sandy Paoli
Thomas and Diego did an amazing job today. We purchased the maintenance program and are very pleased we did. Arrived on time for each appointment, listened to our goals of density over height and pruned accordingly. They spent time to give us an education, fertilized and left the site clean. Thank you for the attention to detail. Hope we get the same crew on the next visit.
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November 2023 by Rick Gorges
The service was excellent! From the designer, Niki, to Marcos’ planting crew. They all showed that they cared.
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October 2023 by Martha Carrasco
We purchased a Japanese Maple from this nursery and we couldn’t be happier with it. The whole process was so seamless. We went in with an idea of what we wanted and once we explained it to the guy, he knew exactly what we were looking for. We were in and out within an hour and drove home so content. Then they even come and install for you to make sure that it’s done right. Justin came out and was super knowledgeable and friendly. He went over all the instructions on how to care for our new tree thoroughly, which I appreciated because I needed that. I would definitely go back again and recommend!
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October 2023 by Mark N.
Great job by Hector and team today. There were quick, professional and the new trees look amazing. Moon Valley Nurseries also planted Carolina Cherries a few years ago and now my wall of trees and bushes is complete on that raised bed in my backyard.Highly recommend Moon Valley Nurseries!
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September 2023 by Thomas Schwartz
Moon Valley Nurseries - The ONLY place to get Trees & support.Hi Tree Lovers,This is a review over 2 years in the making. Let me tell you my story of why Moon Valley Nursery is the ONLY plac that I will ever buy a tree from.I will sum it up in 2 words: Customer Focused.Here is my story.Over 2 years ago I bought 2 crepe myrtles for my parking strip. I watered them regularly and also gave them fertlizer at least 4 times a year.Our myrtles grew but they had 2 major issues. 1. The leaves were not green. They were a brownish green. 2. After 2 years they didn't flower.sometimes, despite your best effort, your tree is not working out.So I called Moon Valley. I expected them to "sell" me on a new tree. Nope. They asked for pics and then asked if I would like them replaced for No Charge. WHAT??? In this day of NO Customer Service, I get asked over 2 years later if I want a replacement? Wow, I mean Wow.This is WHY you use Moon Valley instead of another grower, OSH, or Depot. They are the BEST and they stand behind their work.So today I had Marcos and his crew of 6 come out to the house. They pulled out the old tree and planted the new trees in about an hour. I had a few things that I asked about. Was the watering area big enough? Could the water pipe that waters the root of the tree not have holes in it? He replaced the tree in a very, very timely fashion. He made the watering area bigger. He put a pvc pipe the took water ONLY to the base of the tree. He went over in detail what the watering and fertilzer schedule should be. I took notes and then he even verified the notes to make sure they were accurate. Everything was clear for today, tomorrow, next week, month and year of what is needed to make my trees Happy, Heathly and Gorgeous!And then he confirmed that the trees were pointed how I wanted them and I was satisfied.Then he did something else that doesn't exist anymore. He FULLY cleaned up. All debris, dirt, leaves, etc that were in the vicinity of the trees were cleaned up. Wife told me to have him do the backyard and the side yard, but I knew that would be pushing it.Marcos is a GEM. He communicated clearing of all of the steps of what he was doing. His crew was fast, efficient, non-cursing, and Non Smoking. (I really appreciated that).So if you want a company that stands behind their work, their product and their people. THIS is the place to go. Wait. Don't just go there. RUN TO Moon Valley. They are the industry standard in Customer Service. Every other company is a distant 10th...This customer is very glad he made the right decision to purchase from them and there incredible staff. They ARE my vendor for all future trees, plants, and support items. Follow my lead. You will be happy you did.Thomas in San Jose
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September 2023 by Tammy De Mattei
Crew did an amazing job!! Installed a 40’ redwood with crane. Can’t say enough about customer service. Went above and beyond. Marcos R was the nursery pro.
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September 2023 by Lia W.
We have used Moon Valley Nursery twice now in the last few years and they have always been great. The service is incredible, the quality of their trees are amazing, and they are so helpful when it comes to troubleshooting issues or challenges even when they have nothing to do with it (I had a fly infestation and was overwatering)...Hector was our guy leading the last crew and he was great, careful to check in on positioning of our trees in context to the overall landscape. They worked efficiently, but thoughtfully which we really appreciated. Will definitely use them again!
