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“I cannot say enough good things about Edwin, the Assistant Manager at Extra Space Storage in Gilroy. From the very beginning, he provided some of the best customer service I have experienced. Moving and finding storage can be stressful, but Edwin made the entire process smooth, easy, and hassle-free. He took the time to thoroughly explain all of my options, answer every question I had, and ensure I understood every detail before making a decision.
What impressed me most was his professionalism, patience, and genuine willingness to help. He never made me feel rushed and went above and beyond to make sure I found the right storage solution for my needs. It is clear that Edwin takes great pride in his work and truly cares about providing customers with a positive experience. His attention to detail and commitment to customer satisfaction are second to none.
The facility itself was clean, organized, and well-maintained, which reflects the high standards that Edwin and the team uphold. Throughout the entire process, he was friendly, knowledgeable, and incredibly helpful. In today’s world, it is rare to find someone who consistently delivers this level of service, and Edwin exceeded my expectations in every way.
If you are looking for a storage facility in Gilroy, I highly recommend Extra Space Storage, and if you have the opportunity to work with Edwin, you will be in excellent hands. He is a tremendous asset to the company and deserves recognition for the outstanding work he does every day. Thank you, Edwin, for making what could have been a stressful experience such a positive one. Your dedication, professionalism, and exceptional customer service truly stand out. Highly recommended! ⭐⭐⭐⭐⭐”
9:30AM - 5:30PM
9080 San Ysidro Ave, Gilroy
Self Storage
“This review is long overdue, but I was in need of a new storage unit, and Geovany was so incredibly helpful, patient, knowledgeable, empathetic, and just went above and beyond to make sure I got the best service and storage solution to match my needs. I can’t thank you enough Geo! You’re a gem and deserve to be recognized.”
“My wife was little iffy about getting a storage we looked around and decided to go with Kristina over at prime storage she is dedicated to her job i dont often give reviews however her dedication is something that can't be overlooked. If she were my employee I'd definitely see a promotion in her future. Grate job prime storage.”
“Incredibly friendly and professional service, with very clean and maintained facilities that are perfectly located for frequent visits. What a godsend.
Thank you soo much for making the drama of moving easy.”
“This location is truly exceptional. I appreciate the peace of mind that comes with being able to leave my personal belongings behind, knowing they will be secure.”
“Great customer service! Larry was able to help me out with getting a parking spot for my RV. The prices were fair. The place is clean and easy to get in and out. I definitely recommend this place.”
“I recently rented a storage unit while moving to a new home, and the experience was excellent from start to finish. The facility was very clean, secure, and easy to access whenever I needed my belongings. The staff was also friendly and explained everything clearly, which made the whole process stress-free.”
“Super smooth and easy to confirm they had room for my travel trailer. Shirley checked my paperwork and had me parked in my spot within 30 minutes. Pricing is good for the area (I called two major chain storage companies in the area that offer travel trailer/RV storage and they were both quoting me above $250 per month!). Lot is clean with clear regulate maintenance, easy in/out, and quick to the freeway. Highly recommend!”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“The service was surprisingly great because Victoria made the experience unforgettable. She is attentive and caring with superb customer service constantly asking if she can do more.”