Sleep Number

Most Recent Comments

• December 2025 by Ruthhd Jyolja
  Really liked this place.
• September 2025 by Gary Woods
  We had the pleasure meeting Ten. Ten was very knowledgeable and courteous. Great experience. We purchased the queen I 8.
• July 2025 by Matt Jose
  Dear Guillermo
  
  My apologies for not sending this Sooner. The New Bed had me in a coma . Haha 🙏I just wanted to take a moment to sincerely thank you for your exceptional customer service. Your professionalism, attentiveness, and willingness to go the extra mile truly made a positive difference in my experience. From opening the doors minute's before closing. Still taking the time to listen to my bed needs. Even on the day of purchase you remembered my sons birthday. Bringing him pokemon cards. He's still has them on his display.
  
  It’s rare to come across such a dedicated and helpful individual, and I genuinely appreciate the time and effort you put into assisting me. Your support did not go unnoticed, and I’m grateful for your outstanding work.
  
  Thank you once again—keep up the great work!
• January 2025 by Monica Hamilton
  My in store expert was a lady named Ten. She was terrific! She took time to understand my specific needs and provided a couple of mattress choices. She was patient and answered all of my questions.
  Can't wait to get my new bed!
• August 2024 by Barbara Hauer
  My experience at the Gilroy store was fantastic! Both Adam and Ten were helpful and very knowledgeable answering all questions easily. It was really a joy in making my bed purchase in this store!
• November 2023 by Tammy Dickson
  The sales clerk was super kind and patient.
• October 2023 by Martin D.
  Update: still waiting for Sleep Number to refund my friend. Have made a complaint to the BBB and so far they hide behind the signature on what they called a receipt that is actually a contract stating the customer agrees to all the conditions that the sale people don't say anything about. Including that adjustable bases are final sale/no returns. Very deceptive. Sneaky is another adjective that they have earned.
• September 2023 by Shannon Dean
  Ten, the employee who helped us, was phenomenal. She was knowledgeable and funny and a pleasure to work with.
• June 2023 by Colton Lewis
  Adam was fantastic! He had great customer service and kept checking in with us even though he had other customers. We decided on a sleep number and are very excited to start using it.
• March 2023 by Rebecca G.
  We bought a 360 bed today and can't wait for it to be delivered. Our salesperson "Ten", yes that's her name. She was wonderful, she was so knowledgeable about all the beds, answered all our questions and most of all her personality was a ten+. Ten was very sweet throughout the whole process, not pushy and made sure we tested out all the beds. If you need a new bed go to the Sleep Number in Gilroy, CA and ask for "Ten". Thanks "Ten" my husband and I appreciated the attentiveness you gave us and thanks for making our shopping experience a good one.
• February 2023 by Orienne Dreyer-Brown
  First of all, I have had nothing but great experiences shopping at this store. From when I first bought our bed 2 years ago, to each time I've needed to purchase linens/bedding, I have been helped by wonderful staff. The most recent visits, I have been assisted by Ten, a knowledgeable, dedicated, & professional employee who answered my questions & allayed my concerns. I felt Ten truly had my best interests at heart. I have appreciated our purchase experience of the bed from the outset & am certain other customers will be just as happy with theirs.
• October 2022 by Clorinda Sergi
  Ten the sales person was awesome and very knowledgeable.
• October 2022 by Andy Morrison
  Easy to work with these people. Ten you are awesome!
• October 2022 by Raf A
  Adam was amazing got my phone order in hes the one you ask for or set up an appointment to see him im sure he's very busy . He took care of all my needs with the P5 bed I wanted while I lay in bed doing an online order beimg lazy watching football I apprecaite he handled my order with bed pillows sheets bed cover ? with my financing I love credit! im already seeing myself in the bed I can't wait! Thank you Adam making it easy ? with the phone order I will send my family and friends his way
• October 2022 by Amy Smith
  This is an awesome store and Ten, our associate, was amazing! He was kind, knowledgeable, and super helpful! I will always return to this store for anything I need for my new bed! Thanks Ten! You rock!