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December 2023 by Jess Ta Minute
The sale item I needed was not in stock. The manager had no problem selling me a similar product at the sale price
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September 2023 by R. Sparks
I called Sept. 19, 2023, they do not re-fill ink cartridges.
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September 2023 by Alondra Correa
I went today to get some pictures printed for my daughters birthday today, I can’t recall her name but she was working alone today afternoon in the printing section. She did an awesome job at handling so many customers at once! 1000/10
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May 2023 by Andrea M.
I wanted a new printer and found a great deal here. I also got super quick, local delivery. It was a better deal than Amazon even! Will keep Staples in mind for more purchases.
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May 2023 by Catherine Virgen
We ordered a 18x24 print that was very special to us.They told us it would be ready in 20 min.In that time we went to purchase a custom frame, we came back and decided to assemble it there. We were having trouble and a worker by the name Nathan, was so kind and helped us put it together.He brought out tools and everything.He was so kind and we really just appreciated his help.
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May 2023 by Antonia Singh
Hsve nice writing supplies, people ate friendly
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February 2023 by Rosaura Strda
Excellent customer service and support. They go their way out to help you as much as possible.
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January 2023 by Clif C.
Allison, Jake, and Nathan. Thank you so much for helping us.It's inspiring to see a team that works together so well and all have a commitment to customer service.Usually a place has like one, maybe two stars (as far as having a "star employee.") What we see is a whole team that shares this commitment and it's nice to see the care and joy they bring to the customers and community.I noticed a lot of homeless people going in for help. The staff didn't care about anyone's background - they just brought the same care and help to everyone.They should run for President!
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January 2023 by S A.
Went in for passport photos. Skye did a great job. He was calm and patient. Took a few photos. Showed us on computer. One set came out shiny so he retook the photos. Again showed on computer and fine tuned to our satisfaction. After printing he cut them to standard size. He was kind and pleasant and took his time with us ti ensure we were happy. We are. We recommend staples and Skye for passport photos. Our photos came out beautiful.
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October 2022 by Diamond joy
Has whatever you need for school a bit on the pricey side but heybots no dollar tree
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May 2022 by Christopher Lozoya
I came here after work to make a copy and buy a pack of pens, so I walked up to this girl with braided pigtails and a Charlie Brown sweater and asked for what I wanted and she pointed me to self service printing and I told her I didn't know how to do that I need help and she told me go start the process and then come ask for help when you get to the steps. So I did and then look back and she was helping another customer when I needed help. So I just walked out and left the pens. I went to Target after for my pens and my local printing shop postal graphics in Hollister. This place has such poor customer service I hope all staples shut down if this is the way they are traintraining their employees I'll get my pens from Amazon next time.
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April 2022 by Andrea G.
I have been a customer at Staples gilroy for 15 years. I have never had anything but pleasant service from the store workers. Accept in the UPS shipping area. It is always hit or miss with how the workers in the shipping part of the store treat your parcels. For example this morning I dropped off 2 boxes at the UPS shipment desk at 9:30 am for UPS pick up at 3 pm. I was shocked at how blatantly the young lady took each of my parcels and just dropped the boxes onto the floor without any regard to what could possibly be inside. I told the young lady I am glad there wasn't anything breakable inside my boxes. She smiled and said have a good day. I drop off parcels at this location from time to time and half the time my parcels are treated respectfully and carefully. I will not drop off at this location anymore.
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March 2022 by Nirvana Reyes
Hours are incorrect. They open at 10:00 am on Saturday's.
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March 2022 by Leticia A.
Went to purchase chair for office. Nathan was attentive, polite and helpful. Best service I'v experienced in this store.
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November 2021 by Michael M.
I went to the shipping section to have some important documents scanned, convert to an Adobe format, and sent to my email. Lohriemay demonstrated incredible customer service and graciously walked me through the process at the copier. She also saved me money by helping me sign in using my Staples Rewards membership. With her help, I was able to respond to a fast approaching deadline with incredible ease. I will definitely here return to conduct business in the future! Thanks again, Lohriemay!
