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July 2022 by Elvia Jimenez
Disappointed, very over priced and cheap plastic ?
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May 2022 by Leon Varanazy
I personally think that things were much nicer years ago. I hope next collection will be as good.
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November 2021 by Jeannine Torrecillas
Great customer service and super cute shoes
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August 2021 by David M.
My wife and son went in 3 weeks ago. My son bought a new pair of white shoes. The first day he wore them the seam on the side of one shoe began to unravel. We call the store and we're told to return the shoes with the receipt for a full refund. We drove back to the store a week later and we were told that since the shoes were worn that they wouldn't refund us. We stated that the shoe should not unravel after one usage. After much discussion and frustration, we were allowed to exchange the poorly made shoe for another style of shoe at a higher price. Extremely poor return policy for a defective shoe. I will never shop at this store in the future. Be warned so this doesn't happen to you as well.
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June 2021 by Rob Haworth
Looking good.
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November 2020 by Food Lover 85
I love that brand! Their shoes are BEAUTIFUL !
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October 2020 by Gorgus Gray Goldgar
This store off near the corner next to Champion has some really good deals. Also surprisingly the salespersons (two ladies) were helpful and went out of their way to help us get the correct sizes. My wife and I were happy and walked out with four pairs of shoes despite not really planning to buy anything.
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March 2020 by Nick M.
My wife and I came in looking for a good deal. They had a 50% off deal and the customer service was exceptional. Kianna really went out of her way to help us out and make sure we were happy. We definitely will be back for great deals and amazing customer service.
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February 2020 by Lilly Aquique
The manager was great helping costumers
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February 2020 by D Perez
This store off near the corner next to Champion has some really good deals. Also surprisingly the salespersons (two ladies) were helpful and went out of their way to help us get the correct sizes. My wife and I were happy and walked out with four pairs of shoes despite not really planning to buy anything.
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February 2020 by Roi O.
Damien helped us very much to get what we wanted. Thank you so much ! Nicole as well
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January 2020 by Veronica L.
i had an issue ordering some shoes and the store manager was not helpful whatsoever. sounded like she didn't know what to do over the phone. i went into the store and i got the best help from a supervisor. i don't remember her name but she had short brown hair and had long nails. she made sure my shoe arrived by the time i needed and helped me find another pair. ended up keeping both pairs
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July 2019 by Sean F.
If you didn't know Steve Madden also carries a men's line. I'm not a huge fan of their athletic shoes but I do like certain styles including some boots. The quality is similar to Aldo, lower end mid tier shoes. I stopped at the outlets looking for a certain style of boot and Steve Madden was the only place I could find what I was looking for with the right colors. They are an outlet so they may not have the size you are looking for but if they do have your size you should get a pretty good price. I liked the customer service on my visit and they had all the sizes I was looking for. It was quick and I was in and out in about 15 minutes. It's tucked away in the corner of the outlet.
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July 2019 by Perfected Chaos
Awesome customer service. Attentive & helpful but not pushy.
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May 2019 by Alana G.
We stopped into Steve Madden today to check out the sale . I was able to find some super cute boots, a bag and a wallet. I Just wanted to shout out the team there for being super sweet and helpful. Special thanks to Sandra for all her help! I love meeting people with awesome customer service. :)
