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May 2024 by issi lamborgini
This location is always so ran through (low stock, messy inventory) with lots of people hanging around outside. When it gets busy there’s a lot of line cutters, lottery ticket buyers (if u know u know), chatters. Annoying if you are in a hurry. I would give a bad review if not for one employee in particular who is very sweet that keeps me coming back
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April 2024 by Ed Perez
The new, tall cashier is really rude and he was extremely rude to my wife today. He needs to be retrained and adopt American values and respect women and all customers. ALso, he's always on the phone taking personal calls. We go there all the time and this new cashier is NOT nice or prefessional. We may take our business elesewhere. ALso , this site has gangs of young men hanging out every night and taking over the parking lot. It's not safe to go there anymore....
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January 2024 by Lee
The worse 7/11 in America. Seriously avoid this one. The Asian lady had to be the rudest person I ever met in Burbank. No wonder this place is getting terrible reviews.
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December 2023 by N'khya Salahud-Din
The Asian lady at the counter was extremely racist and rude!!! She didn’t want to help explain anything and told me I could not pre-pay gas with my card and started yelling at me. Do NOT get gas from here.
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December 2023 by OneLA Lady
Double Big Gulp required...... The owner is the meanest, rude person ever. Coupons never work in her store.
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November 2023 by Vachik Karapetian
Their GAS pumps service is HORRIBLE! No cleaning papers provided! The cleaning T are broken and super old ! The water thanks were totally EMPTY! Not to late ,,, I was there by 10 pm ! ?
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October 2023 by discuspalace
I recently had a frustrating experience at this 7-Eleven location. I attempted to purchase gas, but the first pump didn't accept my card. When I went inside to inquire, I was informed that they only accepted cash for gas payments, which seemed to contradict the standard practice at other 7-Eleven stores. I then tried a different pump, but encountered the same issue with both my credit and debit cards, prompting a message to pay inside. When I returned inside, the staff member I encountered was less than helpful and appeared quite irritated and rude. It's disappointing that some employees at this location lack proper communication skills(rude) and have difficulty with English. Customer service could definitely be improved.
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September 2023 by Pokerbrat626
Worst employees ever.. especially the morning blonde one older lady looks armenian or Hispanic she needs to be fired asap
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July 2023 by Ankit Khanna
Gas receipts don't print, restroom not for public...
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July 2023 by D
Retraining needed badly.I came to put cash into my cashapp card (the app clearly says this location participates) and the older asian lady working today 06/13 at 430pm tried denying me saying they dont do that. I showed her the app says 2055 W Glenoaks and after the line grew she finally did it.She went from saying the computer doesnt allow it, to doing it without issue.
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June 2023 by Lucy H.
I inserted my card into the pump outside it kept saying see cashier so I went to the cashier and I said the pump isn't working can I just fill up $80 on number one and she said no you have to pay outside I'm like what do you mean? What's the difference? I'd like it's not working she's like you can't pay for gas inside with a car. She's like you have to pay at the pump. Only can someone explain? So I had to leave the gas station and go somewhere else
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May 2023 by john yue
Got charged 175$ for gas when I only spent 50$…
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May 2023 by X
Good quick stop shop. Mostly at nights theres sometimes pan -handlers outside, Lines are sometimes long due to people buying Lottery tickets or Scratchers.
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May 2023 by Mike
Good quick stop shop. Mostly at nights theres sometimes pan -handlers outside, Lines are sometimes long due to people buying Lottery tickets or Scratchers.
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January 2023 by D d
Worst place to get anything