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June 2024 by Ody Onyx
I went to AAA Glendale because we just moved in last saturday to this city, i went there to inquire about change of address, while I was asking their front liners about change of address the lady with a very long colored hair keep saying I dont understand what you are saying, all I was asking is change of address and she keeps on saying I dont understand you. Is she a racist? Or what? She shouldnt be in reception area if she is not receptive at all... I have been to other AAA offices but she is the "worst there is" I dont even know how she got hired
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June 2024 by Migdia Chinea
Great service!
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May 2024 by Jan Xavienne Nunez
I recently had the pleasure of working with Angela H, and I must say, the experience exceeded all expectations. Despite not having an appointment scheduled for that day, she went above and beyond to assist me, demonstrating an exceptional level of commitment and dedication.
Not only did she provide me with the best discounts available, but she also took the time to educate me about the various options and benefits, ensuring that I was well-informed and confident in my decisions. Her attention to detail and thoroughness were truly commendable, and it was evident that she genuinely cared about providing the best possible service.
Thanks to her efforts, I was able to secure a significantly lower monthly quote compared to my previous AAA plan, saving me hundreds of dollars. Her work ethic and dedication to customer service are truly commendable, and I cannot thank her enough for her exceptional service.
I would like to express my heartfelt gratitude to Angela for her outstanding support and professionalism. She is a true asset to your team, and I would not hesitate to recommend AAA to others based on my positive experience. Thank you once again for your excellent service.
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March 2024 by Zugey K.
Specifically came for last minute notarizing. Did not need to schedule an appointment or maybe I just lucked out. Depending on your membership level determines the price per signature. Classic is $10/signature. They take cash or card. Very convenient. Parking lot is plentiful.
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February 2024 by Eddel I.
My go to Triple A branch. Friendly, professional staff and quick service. Thank you, Ms Deborah Mills for your help today!
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February 2024 by Marco A.
I went to AAA Glendale to utilize their DMV services & expedite an out-of-state car transfer. I was pleasantly serviced by Brianna W! She made the entire transaction so seamless, but without her wonderful assistance it could have been a timely process. She even gave me additional recommendations including her suggestion of a nearby smog check facility to complete the paperwork ASAP. Thanks to her, I was able to leave with the title transferred, new plates, etc. Grateful for your assistance, Brianna W & AAA Glendale!
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January 2024 by Robert Calkin
Kept me on hold and waiting for service for over nine hours! Stranded in the cold. DO NOT RECOMMEND. They have no customer service and want you to use an app with no human interaction. Really unprofessional.
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December 2023 by Jason T.
I have dealt with this AAA for a multitude of transactions instead of dealing with the DMV. Every time I have come to this location for anything DMV related, my time in and out has been nothing longer than 30 minutes (This includes registration renewal, Fastrak, Auto title transfers). Burbank is the biggest location and Pasadena is the other neighboring location (Small but also quick) If you want a Fastrak, I recommend purchasing it from AAA as you do get a $8 bonus credit.
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November 2023 by Fe C.
I went into the Glendale AAA office for notary service and was assisted by Stephanie (her name as it appears on the receipt she gave me). She was very professional, helpful and friendly, easy to work with. If my transaction with her took more time, I am sure I will find more positive work attitude about her.
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November 2023 by Hamood Shadi
Careless and they don’t care
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November 2023 by Kelly Tillman
Small office but convenient location.
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October 2023 by Anna A
A Catalogue of Negligence and IrresponsibilityAAA Insurance, once a beacon of trust, has sunk to abysmal depths. Your employees, in a stark display of sheer neglect, seem to have taken a permanent leave of absence from their phones. Despite my relentless efforts, numerous calls, and countless voicemails, the resounding silence from your end is both deafening and infuriating.But the pinnacle of your company's incompetence? Hiring the dubious Ditchey Geiger, LLC—a firm that appears to specialize in terrorizing innocent individuals under the guise of 'debt collection'. Threatening unsuspecting people with debt accumulation and, even more maliciously, driver's license suspension, is not only a new low but borders on the scandalous.It's evident that AAA Insurance has either lost its way or deliberately chosen the path of unethical operations. How can any company, especially one as reputed as AAA, be entangled with an organization with such questionable motives?In no uncertain terms: Find the lethargic, good-for-nothing employees responsible for this gross negligence. Fire them. And while you're at it, sever ties with the scam artists you've engaged. Your current trajectory not only tarnishes your reputation but also makes a mockery of the very essence of customer service and trust.Maybe, just maybe, if you address these issues with the urgency and severity they warrant, you can salvage what's left of your company's integrity. Until then, your descent into infamy seems well underway.
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October 2023 by Armen Nersesyan
Best insurance company and great service
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September 2023 by Michael G.
The people who work at this AAA are amazing! I needed an international driver's permit. I was in and out of there very quickly. They even took my passport photo. Great job!
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September 2023 by Erika Velazquez
I would give a better review because for the most part I usually receive friendly, polite and quick service but today was the exception. Jean Marie was the receptionist, she was extremely rude and not friendly at all. I understand customer service is hard but at the same time this is your job and it is not the customer's fault if she was having bad day. Please place her in another position, she is clearly not cut out for customer service.On the other hand the receptionist that helped me with my DMV paperwork was very friendly.
