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January 2024 by Oscar Cabrera
Low prices
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December 2023 by Mega Tibule
October 22,2023 5-6 PMI was with my niece 6 months old, and the sales associate told us that strollers are not allowed in their store. From the beginning, we felt unwelcome, and they seemed to be acting racist. This store has given me a terrible experience.I had a horrible experience of this store due to the rude and unprofessional behavior of the sales associates. They were dismissive and made me feel unwelcome in the store. NOT RECOMMENDED THIS STORE!0/10
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December 2023 by Doni
Horrible costumer service they accuse u of stealing when you’re not and won’t return your clothing for an unnecessary tag that no store asks for when you return something. They need to be fired because nobody wants to go to that store anymore because of the way they treat their costumers
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December 2023 by Mane
Horrible costumer service workers accuse u of stealing when ur not and bring extremely rude. Shouted at my child for touching a sign he was crying for hours because he was so terrified all the workers need to be fired except the young girl.
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December 2023 by Melanie Beltran
There’s a manager at this store who’s so rude to customers and honestly looks miserable. He’s a fat man with a beard so try to avoid him at the store, besides that the other associates are nice and apologize for him.
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December 2023 by Jose Farias
The Jean's are so aweosme.
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July 2023 by Ana Moran
Terrible customer service. Do not shop here!! Workers are incredibly rude and they make shopping at this location super uncomfortable. At one point, one of the workers muttered under her breath "This is so stupid" simply because we had touched the shirts at the back of the store so that we could grab the right sizes. That same worker got in front of us without even saying excuse me so she could aggressevily continue folding the shirts. They were also paranoid about customers taking anything and would constantly pass inches from us, invading our personal space. It was incredibly uncomfortable, and they were doing it to everyone in the store. From other reviews, this is not the first time it happens. This behavior is unaceptable. If they are unhappy with their job, they should quit and find another job that is not customer-oriented. Clearly, they are not cut out for this type of work.
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June 2023 by Vanessa Vasquez
The worse store with very rude people . The guy so rude bad costumer service .horrible service very rude peopleThe customer service is so bad specially a guy with long beard he's so rude he make me cry the way he talked to me because I asked him if I could mix the shirt buy 1 get 2 free. How can I tk to a real manager ? But still I bought some pans and shirt only because my son like the merchandise
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January 2023 by Karina Flores
If you have a baby and need to shop with a stroller do not go here. They ask for you to take the stroller outside even with an infant. These managers are unprofessional and have poor customer service. Shop at any other Aeropostale in the San Fernando Valley, went To the one in Northridge and they have amazing customer service. Also, made a complaint and nothing was done. Don’t waste your money there. I was told by one of the managers to Ask my older daughter, mind you shes 10 to watch my infant!!!
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October 2022 by Axel Otersen
Always my favourite. I could by a lot of stuff with a great discount.
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September 2022 by Geo P
The customer service is so bad specially a guy with long beard he's so rude
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September 2022 by Meagan O.
Wow, after reading the reviews, I'm actually glad I'm not alone. I went to this store yesterday, to buy new jeans. The entire time the workers acted as if my presence was the most inconvenient thing ever. Not only did they keep badgering me to make a decision, it's as if they didn't want me to touch the folded jeans at all. Then, the male worker (with black hair and a beard) was extremely rude and gave me nasty looks for no reason. I felt extremely uncomfortable.I unfortunately had to go back to the store today to make a return. Today, there was a female worker who gave the most dramatic/impatient/eye-roll when I didn't walk over to the fitting rooms fast enough. Like, are you kidding me? Who is hiring these people? Extremely unprofessional and rude. My advice is that, if you hate customer service and your job THAT much... quit. For your sake and ours. BYE!
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August 2022 by Clarence James V.
I don't what the problem of the worker was, but we accidentally took down the shirt from the display. (It was hanging closely but it was the last one). We were interested in buying it if there was another size, and only took it down to show the worker we were interested. The worker gave attitude and said your not supposed to take it down. Like we destroyed the display or something. The shirt was the last one there and if it was my size I would have bought that one always. If not me that someone else would have. She could have said it in a more respectful way instead of the way she did. Look, I've worked in a clothing place before. I understand people have one of those days, but you complain about your own problems before or after you deal with customers. Unless the customer is the main problem, don't vent out on them, especially if they're at the store to possibly spend money on your store. I've use to love coming here. They have great deals actually! But after dealing with this, I don't think I want to go back for a while. Aeropostale if you're reading this, (and I know you probably are even though you didn't claim this business page yet), hire more respectful workers. That was unacceptable. All of this happened to me AND my family member by the way.
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January 2022 by Joshue Huerta
They always have sales it's good cuz my daughter be spending
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November 2021 by Pascual Estrada
location duplicate. it's near target and near pac sun. across from tilly's and not near Bloomingdales
