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February 2024 by Mo Ob
Horrible move in process. They didn’t provide any instructions for the move in. I arranged for my furniture to be delivered on move in day but the leasing office refused to let the movers in unless I jumped through several hoops that they failed to inform me about BEFORE move in day. I already deeply regret leasing with company. Very disorganized and unprofessional.
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October 2023 by Stephanie B.
Since moving into our complex in July 2023, we have had nothing but problems every two weeks. The roof had a large leak in the main bedroom upstairs, which took almost a month to repair. Only to have it re-leak a month later. It doesn't make you trust the work that's going on And the inconvenience of moving all your furniture and having your furniture wrecked. Even though we could not keep our child in that room, Avalon wrote in an email that the room was still livable therefore wouldn't help us out on decreasing rent. The roof is ripped open, dehumidifiers were going for days making it 30+ degrees in that room according to her baby monitor. It's just irritating that you spend all that time getting it fixed, and to have it re-leaked a month later. Not to mention the worry of black mold now of ongoing leakage. Now we are starting over having the room ripped open again to figure out what the real problem is. We also had another leak over our stairs from a leaking fire sprinkler. It's concerning that this building is not that old and there's already so many problems.When we first moved in we also could not get hot water in two of our bathrooms, ice machine in fridge wasn't working and we didn't have lights in two of the bedrooms. The only saving Grace that Avalon Glendale has is a maintenance guy named Ben who is amazing but this all can't fall on him. The building should not fall apart every two weeks. We are locked into our rent but moving forward, we would not recommend this complex to anyone. Especially our unit which seems to have a crazy amount of water damage and worrisome for our children to be living in. Before moving into any place here I would ask about repairs done to your unit prior to you are aware of what's been happening before you lock into a place that might cause you ongoing trouble.
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October 2023 by ХАРКІВ СТАЛЬ Аветисян
I want to express my deep gratitude to Avalon and his team, namely Ashley, Ben and Tuan, wonderful guys!!! Always responsive, helpful and solve their work and patience!!!!
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August 2023 by Stephanie Babwik
Ben came to fix our hot water in our bathrooms and I couldn’t rave higher about him! He was so so professional and fixed a few other things that were problematic in our unit! If you get Ben in to fix anything in your unit, consider yourself lucky because he truly is the best! We hope we have Ben every time!
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June 2023 by Jim Condon
Our oven needed to be repaired and the maintainence staff here at the Avalon was excellent!!!! Benjamin arrived quickly, figured out what was wrong and got our oven up an running in a few minutes. Moreover, his warm personality and professionalism brightened up our day.
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June 2023 by Jim C.
Our oven needed to be repaired and the maintainence staff here at the Avalon was excellent!!!! Benjamin arrived quickly, figured out what was wrong and got our oven up an running in a few minutes. Moreover, his warm personality and professionalism brightened up our day.
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June 2023 by David Young IV
I've lived at four Avalon properties over the last decade and a half or so and Glendale has been by far my favorite. For such a large complex, it's surprisingly cozy & quiet. Sometimes it even feels like a sleepy beachside resort but without the beach! Having a Ralphs (with a Starbucks) and a dry cleaners just half a block away is ridiculously convenient although having a Baskin-Robbins that close has been a little dangerous. There are also tons more shops & restaurants within a few blocks' walk. The handful of service requests I've had to open have all been handled swiftly. Lastly, but most importantly, the Leasing Office staff are rock stars. Kind and funny and engaged and generous! I love living here. Looking forward to renewing my lease.
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June 2023 by Travis Koon
Benjamin from Avalon maintenance helped out with two recent maintenance requests and did a great job. Fire alarms were quickly fixed upon request and our fridge was swapped out for a new one within the hour of it initially being inspected. Quick and efficient work. Thanks!
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April 2023 by Nicolette Yee [Alumni]
I have been living at Avalon Glendale for almost a year now, and I truly love it. Ashlay is always so knowledgeable and friendly. She also creates these very and engaging community events for everyone. The maintenance staff is always top notch as well. They are always prompt and helpful. I never wait longer than two days for something to get resolved no matter how big or small. Clarence is the team lead and always very nice. Their newest member Ben, was stellar! He came yesterday to fix a problem with my fridge, and he was very personable and thorough. He explained the process to me and told me how I could prevent it in the future. I am excited to continue living in this wonderful community.
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April 2023 by Jessica M
The entire team here has been great. Ashlay and everyone at the front office are so kind and welcoming. Maintenance is quick to respond to requests and Clarence was wonderful for ordering me a new washer and dryer which came before I even fully moved in! The property is well taken care of, everyone is friendly, and the neighborhood has so much you can easily walk to. So happy with my decision to move here!
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April 2023 by Nicolette Yee
I have been living at Avalon Glendale for almost a year now, and I truly love it. Ashlay is always so knowledgeable and friendly. She also creates these very and engaging community events for everyone. The maintenance staff is always top notch as well. They are always prompt and helpful. I never wait longer than two days for something to get resolved no matter how big or small. Clarence is the team lead and always very nice. Their newest member Ben, was stellar! He came yesterday to fix a problem with my fridge, and he was very personable and thorough. He explained the process to me and told me how I could prevent it in the future. I am excited to continue living in this wonderful community.
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April 2023 by Nathan Shapiro
Recently moved to this community. It is cleanly maintained, provides a very beautiful living experience and the apartments are nice. Most importantly, the on site staff is very helpful. Special shout out to Ashlay, who made the made the move in process easy, even taking extra steps to make sure everything was ready for me. Definitely happy with my choice so far.
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April 2023 by Nat DePina
My husband and I are thinking about moving to Southern California because of the beautiful beaches and weather. A lot of our friends and family live in the Pasadena and Glendale area. We visited Avalon Glendale about 2 weeks ago and was very impressed with not only the apartment and the amenities, but also the help we received from one of the employee Clarince. He was so friendly and answered all our questions. He told us that he actually lives in the property himself and loves it. We are putting Avalon Glendale as one of our top contenders!
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April 2023 by Joe Rillman
Love living here, the management and the community are top notch! Ashlay and Tamela make this a wonderful place to live, and in the rare event that I have maintenance issue, Clarence and his team always resolve it effectively and efficiently. Highly recommend if you're looking to move to east side of LA!
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April 2023 by Claire Pettingill
We have lived here the past 2 1/2 years in the three bedroom townhouse and have loved it. Two adults, two teenagers, and a dog have no complaints about the staff or crew at Avalon. They are all lovely, friendly people that try their best to make sure we enjoy the community. They remember the little details like putting birthday cards on our doors and always quick to do maintenance repairs. Location is awesome and the complex is always quiet.
