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December 2023 by Blah B.
This branch is the worst around, go to the nearest one from here. The workers are useless, they have made random excuses 3 times trying to deposit a check here. Went to the one nearby here and all three went by smoothly, DO NOT COME HERE!
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December 2023 by Diego A.
12:30 Saturday afternoon, they are closed. All 4 of their ATMs are out of order. Terrible branch. Don't waste your time here.
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November 2023 by Crocusativus ..
Worst bank around, no one answers when you call. And nothing has been done about their bad customer service of rude employees for years
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November 2023 by Narek A.
Great customer service from the representative Armine. She helped me during her lunch time even though her manager told her not to do that, if you go to that bank make sure you go to Armine be sure she will resolve all your problems with bank in the best way possible!
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November 2023 by Anna T.
even 1star is more for this bank 0customer servic 0 staff not recommended this bank to anyone choose chase bank
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October 2023 by Artak G.
very good Bank thank you for service everyone Maral and Armine A Armine S Everybody working very nice very professional service. Thank you so much a long time using this bank I happy I recommended all my friends using it this branch.
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August 2023 by Nora T.
Excellent branch. The manager Maral is amazing. She is the best of the best. She has been helping us for years very professional. Cynthia the FSA is wonderful and very professional. All the associates great the clients with smile and provide excellent service always going the extra miles.
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August 2023 by Shelley D.
Great place to pick up foreign currency. The staff is really nice, there's easy parking and the wait wasn't too bad.
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May 2023 by ABO Sh
I recommend this bank to everyone, very professional employees. I was there today 5 /22/23 at 11:30. My 5 stars are for the employee Nazaryan Armine. She professionally explained to us and quickly solved our problems that we had. Thank you...!
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January 2023 by N G.
I think the bad reviews are over. Was just here today and I was attended right away as soon as they saw me waiting for something. They gave me an appointment and went back and was helped the same day.
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January 2023 by MasterSilviya
The girl who works at the entrance is a thin brunette, she is very bad and disgusting and speaks rudely to customers. I don't know her name, but she's terribly incompetent with clients. Please take action
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October 2022 by D H.
This branch has terrible customer service. I've lived 1 block from this branch for 3 years. I come here at least once a week since I've moved here to do business. I have never had a good experience here. I started going next door to the Wells Fargo to see how they were there and I have to say I will be closing my bofa account and switching to Wells Fargo based solely on the way I am treated at this bofa. It is too bad they treat certain people the way they do here. I have been a bofa customer since 1995.
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July 2022 by Sophie G.
There are like 20 people in line and two tellers assisting. I've been in line for the past 40 minutes. This is not the first time I come in to this branch and spend forever in lines. THIS BRANCH NEEDS TO HIRE MORE TELLERS
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May 2022 by Irene A.
This is a terrible branch. The customer service level here is extremely poor. Staff is condescending and rude. I advise not coming here and going to a different branch.
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November 2021 by Rommil F.
What an awful Bank of America here on Glendale Ave and Wilson. 30 clients in line from the outside and inside, and they have 2 tellers!! Really??!! Please go somewhere else. Bank somewhere else. I'm giving a one star but if I could give zero stars, I would. They should change management. Managers are not doing their job.
