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March 2024 by Shannon H.
Their name says it all. It really is the best jewelry and watch repair shop. Super fast, same day fix. They had fair/good prices and the service was amazing! So helpful, friendly, and professional. The shop itself was also really nice. Will hands down be my go-to jeweler in LA from now on. My jewelry looks phenomenal! TY!
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March 2024 by Brian P.
Had an incredible experience getting my wedding band resized here! Patrick was very helpful and responsive and made sure to confirm everything with me before he did anything with my ring. And he polished up the ring so it looks brand new! All for a very reasonable price. Highly recommend this for jewelry and watch repair!
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March 2024 by Christy B.
Great service and excellent price. Aram is so friendly and very knowledgeable. Got my watches fixed in no time and am very pleased with the quality of the service. This is the place to go on everything about watches.
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January 2024 by Stephanie K.
I thought that my vintage Rolex needed some servicing so I reached out to several stores in my local area and this shop quoted me $100 cheaper than everyone else. Last time I took it to a shop in the jewelry district in downtown but it's such a pain to drive and park down there so I decided to try this local shop, and I'm glad I did! It's very clean and bright inside! The shop owner was very polite and immediately greeted me as I walked in. I handed him my watch and then he took it to his machine for testing. And to my surprise he told me that I didn't need any servicing and that my watch was running in tip top shape. He could've easily just lied to me and said I should service it and take my money. I'm impressed by his honesty and helpfulness! I would definitely recommend this shop and the owner for any watch repair or servicing needs! His reviews didn't show many Rolex servicing so I asked him about that but he showed me another Rolex in his shop that he was servicing and repairing. So when my watch is due for a tune up, I'll be back to this shop!
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January 2024 by Belle K.
I broke my gold necklace and had planned getting it fixed at a shop somewhere in Pasadena. However I noticed too late that it was closed, so I chose this place because it was close to me and still open. I'm SO happy I that I ended up with best jewelry and watch repair. They were so kind and honest over the phone, they said they could get the fix done despite it being an hour before closing. As soon as I got there initially it was supposed to be ready on Tuesday. But Patrick said he could get it done within the hour. An hour later they called me and told me it was ready. With the necklace fixed and even went above and beyond to fixed something else I didn't even notice. Thank you again for all your help, and I will definitely be back again!
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January 2024 by Erik H.
Top Notch watch service!! I have been coming here a few years now. They have changed batteries, fixed bands, and worked on everything from a $100 watch to a $2000 timepiece for me. The technical expertise is best of the best. Prices are fair and customer service is amazing. I highly recommend stopping in to browse their merchandise on sale, and for sure if you need jewelry or a watch repaired!!
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November 2023 by Matthew D.
I was freaking out that my watch button clasp was stuck and couldn't be pried open. I was fortunate to get it off my wrist by unscrewing a link, but lost a pin in the process. Sure enough, I get in touch with Patrick and he was able to help me out with replacement parts, fixing the clasp and also resizing my watch for a great price! I be back for all my watch and jewelry needs. Thank you, thank you!
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November 2023 by Rocio P.
I have used this service twice. I am so pleased with the pricing, quality of work, timeliness. I am grateful to have found a jeweler that I can trust.
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November 2023 by Nelson T.
Patrick was very accommodating and even given me tips on how to take care of my watch, the quality and service value 5 stars
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October 2023 by Ron L.
Patrick is a wealth of knowledge regarding jewelry and watches. I brought my Omega Speedmaster in for a watch resizing. He authenticated it with a few different instruments and was super knowledgeable on all facets of the watch. He resized it a few times to make it perfect and charged me an extremely reasonable price. I will 100% be returning for all my watch needs, i suggest you do the same!
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October 2023 by A V
Awesome experience took my watch there and he was able to fix my issues with ease. Taking my hublot there soon thanks again??
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October 2023 by Nicole Asava-Pasquale
My tiny gold chain necklace was all tangled and they were so kind in helping me untangle it. Great jewelry repair!
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September 2023 by W K.
I love taking my jewelry to Best Jewelry & Watch! I've taken some necklaces and bracelets here over the years and I'm always impressed by the quick and beautiful work.
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August 2023 by Siamrath B.
This place is awesome! I recently purchased a new watch that I'll need for nursing school, and it was a metal Seiko watch. Originally I thought I'd do the adjustments myself, but after taking out the first pin and being unable to put it back, I decided I needed to seek professional help. So I found this through yelp, and went in and told the guy/owner that I wanted my watch resized. He asked me if I liked to wear my watch tight or loose, but upon taking off my Apple Watch that I was wearing (my daily watch wear), he noticed the indentation on my wrist and knew right away that I'd like to wear my watch snug against my wrist. After two trying and adjustments we got the perfect size. He even told me that if I don't wear the watch very often he recommended I pull out the watch crown so that it doesn't wear down on the battery. Overall great guy, great service, and my resizing took only 10 minutes, in and out (would have been less time if there wasn't someone ahead of me). Great pricing, $10 for a resize and I can get it done with him again free if I ever gain weight or my wrist swells during winter.
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August 2023 by Shonali S
Patrick truly is the best! He fixed a watch that many other fancy places couldn't/wouldn't and said it wasn't possible just because they couldn't find the brand. It was a sentimental piece bought in Europe and he took care of it and it's working like new now. Did a great job with my other pieces as well as telling me the best place to go with pieces he doesn't do. All recommendations were great.What a find. Don't think twice, come see Patrick and let him bring your pieces new life again :)