Budget Car Rental has received positive feedback from customers who appreciate the friendly and helpful staff. Many reviews highlight the quick and easy rental process, with one customer noting that they were able to get a car in just 7 or 8 minutes. The employees, including Harrison and Laura, are frequently praised for their professionalism, kindness, and willingness to assist, even during busy times. Customers have reported that the service has improved significantly over time, with several stating that their experiences have been excellent and accommodating, despite minor issues on their end. Another reviewer mentioned the pleasant experience during car drop-off and commended the employee for making the process easy. Great rates and customer service are also frequently mentioned, making Budget Car Rental a preferred choice for those in need of a vehicle. Overall, the business seems committed to providing a positive experience for its customers, leading to recommendations for friends and family.
I had a great experience at this location. The staff were incredibly helpful and friendly, and they assisted me right away with an issue I had with my rental car. Their service was excellent. I would definitely come back to this location the next time I’m in LA. Very reliable team and amazing service.
May 2025
Rented several vehicles from this location over the course of two months. Excellent customer service, going above and beyond to satisfy their customers. Very fair pricing.
January 2025
After having a negative experience at another car rental place in LA, I can't say enough good things about the staff at this Budget location. They are friendly, flexible, and very helpful. Probably the nicest car rental experience I've ever had!
