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October 2023 by Clarence James V.
A friend and I were craving Cinnabon, and this spot definitely helped with what we needed! Staff was pretty chill in prepping whatever we wanted. It's pretty small and you may walk past by it. Cinnabon never disappoints with their cinnamon rolls! What surprised me was their cinnamon roll bites, which was basically a cookie with a mini cinnamon roll inside it! I know, sounds too much, but coming from someone who's favorite dessert are cookies, I'd say these specialty items were tasty!
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September 2023 by Jake L.
I went there the other day to buy a 15 pack of MiniBuns. The associate then said that they ran out of 15 packs for the day. Mind you, it was around 5:30pm and they closed at 8pm that day. And to add to the horrible experience, they had 4 trays fresh from the oven of the selection I originally wanted. Not sure why they weren't accommodating to my request or they were just being lazy about it. I strongly don't recommend coming here if you want to buy by the pack.
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August 2023 by R. G.
Best location for fresh Cinnabon!! The manager Rico runs his location with always fresh baked rolls, smothered with icing, & staff that are polite & professional.Kiki Luo assisted us with our recent purchase. She's friendly & a pleasure to deal with!Can't go to the Glendale Galleria without coming home with a box of Cinnabons ;)
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August 2023 by Josie S.
I've always loved Cinnabon, worked for Cinnabon as my part time job in high school when it first opened at the Bevery Center location. It was the best!
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June 2023 by Drew Mersola
I drove all the way from north Hollywood with traffic to find out after I also waited in line and ordered that they do not accept cash. They didn't even have a sign. Piece of paper. No warning. No apology . Such a waste of time
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March 2023 by Brittany
Best Ice Coffee!!!! And the Cinnabons are always so fresh!!
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March 2023 by Cheryl C.
This review is mostly for the COLD BREW (not the hot offerings), which is a ONE STAR. I give the vanilla cold brew 1 star (not ingestible)! I average the rating to a 3 or meh but really I give the hot items ...a 4.75. Yelp needs to change up the rating system (imho) and also get rid of old reviews. I say this because when you cratique service, fast food is the highest turnover of any food establishments and a review is obsolete in days or weeks (in many cases). I received a free cold brew for my birthday. There was a wait for the cinnabons (and a usual line on a Saturday in Glendale CA) so, I opted to take the drink and go. I would normally not complain for a free item but let's be real, this is not FREE because I spend a couple hundred dollars per year (mostly for people's bd and Christmas shopping season etc....). Glendale Galleria and Americana are my jam for holiday shopping and when I need anything. This indoor mall (Galleria) has a very old school vibe (was featured in a Billie Eilish video). I endorse it if you come to LA (or even live a bit away). Anywho, I am back from my tangent. I have no beef with the baked goods because they are busy and nothing really sits for long so everything is fresh. I also strongly encourage people that visit here even a few times a year to use the app. You can save yourself some decent coin. That said, I had a mocha Cold brew a while ago and it was decent but....it wasn't offered on this day so, vanilla brew it was (seems innocuous enough). This vanilla brew was THE ABSOLUTE WORST cold brew/coffee I have ever had. There was ZERO vanilla flavor and it honestly tasted like chemicals (like you get from the newer multichoice drink machines at various fast foods). I did not get asked if I wanted any pumps (which I would have) and it was super nasty! Honestly, a hazelnut coffee (without the sugar added in these cold brews, is football stadiums better...just saying. I threw away all but the first two sips. I would have offered it to the random homeless person that permeates LA but due to Covid, decided not to hold on to it until I found one (Glendale only has them around the library so, you can easily avert ship...). I was not with my friends or family because I had to get a gift and go or I would have passed it to them for further reviews. I hate wasting food/drink and rarely ever throw anything away. Now, before you go thinking I am one of those coffee 'elitest' snobs, faghetaboutit.. I can honestly say 711 has a decent cold brew and is a lot less pricey (also, you can pour your own). I cannot stand people making my coffee for me (maybe this is where I am a snob...I digress..). Cinnabon needs to elevate the drink game or leave it alone.
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December 2022 by Francoise S.
Haven't been to a Cinnabon for years. We were in the Glendale Galleria and purchased a classic Cinnabon to share. Not sure what the calories are for one of these things, but it has to be a lot! And not worth it. The cost was $6.99! Man!! That's too much money for what you get! They are much smaller than what I remember as well. My husband and I were not impressed, it was too doughy and soft. Would not ever order it again. Another issue I had, was the customer service was also subpar. The young lady behind the counter was not interested in offering good customer service. After eating the bun, we both agreed what a waste of money it was and that we could go to In-N-Out and for the price of a cinnamon bun order a really delicious burger and fries. I would give this place a 5 out of 10. Not impressed at all.
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July 2022 by Betty C.
This location is actually part of an auntie Annie's Cinnabon combo so you might not see it I. The directory. If you are looking for it it's on bottom floor next to macys.
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January 2022 by Audrey Bradford
Three stars because I first time I went I was happy. I would give ONE star for the SORRY hard, crusty, dry mess they served me today. Was very disappointed with the quality this time
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January 2022 by JeongHo Shin
I like it~ hot and sweet~
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October 2021 by Lilly Santos
Delicious
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September 2021 by Eden G.
Came here today and got a free small iced coffee + 4 count bonbites from my rewards account and it was a great experience! Bonbites= delicious Iced Coffee= delicious This location had friendly customer service AND it was easy redeeming my rewards which I always appreciate! There were also a couple customers ahead of me BUT the service was very fast! P.S I read some comments about how people did not like the fact that Cinnabon is so sweet? Umm excuse me? Of course it's sweet it's a cinnamon roll! Are you new here? It's sweet, soft, gooey, and it's why people love Cinnabon! That's no reason to give it one star lol. Cinnabon is by far the best cinnamon roll I've ever had and if you've never had one fresh out of the oven YOU HAVE NOT LIVED.
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August 2021 by Ross Sorenson
Stopped by here 5 minutes ago and they would not sell me a box of 6 original buns to go because I was not wearing a mask.This is a walk up counter in a mall, nobody else was in line, or rather, there was no line.So even if I were infected with...anything at all, I would have posed no risk to any employee or potential customer.So congratulations to the employee who lost this regular customer and gained this 1 star review.
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August 2021 by Brianna A.
A gentlemen named Moises helped us out and he was very nice and professional. Definitely deserves a lot of recognition! I had a great experience with the staff and the food! Definitely recommend.
