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February 2024 by Carmen “Don’teatcookies” Balan
Pierced my one-year-old daughter’s ears last year before Christmas with the young lady that was wearing a cute Santa Claus outfit. She did great and now my daughter looks super cute with her new earrings. They healed very well!
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May 2023 by Adan Giron
Lots of stuff, but a bit on the pricey side
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August 2022 by Alejandro Garcia
LOVE LOVE LOVE THIS PLACE! Sylvana is literally the best! She has made all my experiences the best. She has an amazing personality and I just love talking to her. They have a huge selection of earrings and other things! Definitely always love visiting this store when I’m in the area.!! Thank you Sylvana!!!
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May 2022 by Linda Ortega
Cute things a little pricey
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May 2022 by Marie Samonte
Sylvanna is the best saleswoman there. She never overwhelmed me and my niece she was helpful and definitely connected with my niece. Which my niece loves so much. She made us so happy.
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August 2021 by Keylee Rapalo
Everyone was so kind and sweet.
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June 2021 by Sam Morales
They were rude
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May 2021 by Sophia G.
First of all NEVER get your ears pierced here not only do guns just create scar tissue but before I knew this I got my ears pierced here and it took almost an hour to get pierced,and I got the lady with colored hair and a lot of piercings,and she has THE WORST attitude ever so so so so rude she was making snark remarks and when I asked if she could do it as quick as possible because I had an appointment after she said "ok guys hurry up she has somewhere to be" very sarcastically and after all of this one of my ear piercings got infected with pus and everything GET RID OF HER!
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April 2021 by Vicky Urvina
Fake jewelry too expensive. Everything falls apart within a week. Not worth it.
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April 2021 by Natalie
They pierced my baby's ears. They were so careful with my baby. Thank you ❤️
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April 2021 by Naira Elchyan
I will never go to that store,their very bad at respecting patient.Two day ago I was theire and card machine didn't work to pay earspercing,abd first day say praice ,and when want to pay they say different praise .I recommend No one go their.
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April 2021 by dan Ochoa
Great place, my girls love their ear piercings.
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April 2021 by Lissett Sanchez
Best customer service experience
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November 2020 by Olivia P.
Claire's deserves no stars. I really wish I had seen these reviews. Went in to Waterbury today with my mom to get my double piercings and the lady seemed nice at first. When I told her what earrings I wanted, she excessively kept trying to get me to choose another pair. My mom saw I was frustrated and told the lady that the earrings I wanted weren't the ones she was trying to get me to buy but the lady still wouldn't listen. Very much recommend that you do not choose Claire's for ear piercings.
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July 2020 by Natela
Walked into the store to ask how much ear piercings are and if I could see the options. Sales associate proceeded to have the worst attitude when I asked her if I could see the options. Her response was “do you not see me cleaning the station. This means you need to make an appointment before you walk in.” Excuse me for asking two questions. Anyway I walked down the mall and an amazing lady did my piercings. Needless to say I will never be coming to this store again. Management needs to reevaluate who they hire.
