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December 2023 by Nancy Lara
The sellers are very friendly, my daughters found what they like.
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November 2023 by Sophia P.
fire this man immediately. He was very rude to me & bad service with gave me dirty looks. He wears a black hat, I'd say around 5'8-5'9. The selection they pick for these workers is crazy. I don't recommend shopping here especially when he's there.
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July 2023 by Jamie Barnhart
Friendly staff
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July 2023 by ken chon
Reasonable prices!!!!!
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July 2023 by David O.
Great shout out and kudos to the great service from Jenna, manager over at the Cotton on in Glendale In short, there's been obviously a big scramble for the Barbie clothes and my daughters and wife wanted these Barbie shirts, but it was only one left and it was on the mannequin, and she happily got it for me so we were very happy. However, my other daughter and wife wanted shirt too and there's nothing left online and she went and found one at the cotton on store in the Santa Anita mall called over there as the manager had it put on hold and was really excellent. On the other side, we had a terrible time at the cotton on in Santa Anita. That's not her fault. We really appreciate her taking the time and making the extra effort. Jenna should be acknowledged for her excellent care.
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March 2023 by R. G.
We only shop at the Glendale Galleria location. The store is always neat & organized. The staff is exceptional:) Layla & Genesis assisted us with our purchase & made our experience joyful!! Layla has assisted us on multiple occasions & goes up & beyond to ensure our purchase is perfect!! Love this location & excellent staff
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November 2022 by TinaMarie Figueroa
A little to pricey but no one to help us with our needs
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October 2022 by Machel Elizabeth
Great customer service while shopping for my daughter's birthday.
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August 2022 by R Tso
It's a store that carries inexpensive clothes. Nothing upscale, but a good go to store to pick up t-shirts. My kid ran out of clothes to wear during our travels so I walked in and bought 2 cute crop tops for $30.
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May 2022 by Daniela Nunez
Very nice and affordable clothes
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January 2022 by Joshue Huerta
Expensive ugly clothes
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December 2021 by Marissa Perez
Found nice things. Great customer service in Glendale Galleria Cotton Store!
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December 2021 by Jill D.
I'm sorry to see the bad reviews. I had an excellent experience on the phone w an employee named Xavier. I was searching for a specific pair of pants and couldn't find them online. I had called 4 other Cotton On stores in my area who all said they were sold out and 2 of them suggested trying the outlets because that's where their older clothes go. I started trying to outlets which was impossible then decided to try the Glendale store even though pretty far from me. An employee named Xavier figured out the type of pant I was describing and realized that they did still have it in stock online but that I needed to click on a certain pant in order to find that specific twill/plaid type of print. He was the ONLY employee who had a brain in his head and new the inventory well enough to figure it out. Then he kindly and patiently walked me through where to find it online. I was SO appreciative for him at this point... which inspired me to write the review ;) Because of this employee, I was able to get both my sons this pair of pants (which I had seen on some other guy and they are really cool) for Christmas.
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November 2021 by Suzy C.
The one star is for two reasons. The dressing rooms are filthy. The mirrors were so dirty, I couldn't see the clothing well when I tried it on. Very dirty floors as well. Dropped my sweater and it had black stuff on it when I picked it up. Second reason is I was overcharged. I found the mistake when I was in my car, so I went back. No apologies, in fact I'm the only one who said thank you (for the correction and refund). One more thing- they wanted to sell me a bag for $.10 after I purchased five items. No thank you.
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September 2021 by Annie W.
The interior design and the sheer amount of effort they put into the displays and clothing racks is incredible. Their clothing is super cute and really high quality as well as super on trend! The way they arrange their clothing and items is so appealing and eye-catching in my opinion. We've bought from here several times and the clothing is incredibly high quality. Their fitting rooms opened recently after the pandemic so now you can try things on! The lines are never super long and they have a lot of check out areas as well, so the wait is never a bother. Their clothing is a bit on the pricey side with prices from 20-70 dollars depending on the piece. Usually it's worth it though since their designs are super modern and trendy! They also have a pretty okay variety of size but usually they hold mostly XS to M. A great clothing store to check out! It has amazing clothing and the interior design is incredible :))
