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March 2024 by Brittney P.
I've shopped here since opening. So let me give you all a REAL REVIEW because I'm tired. In the beginning it was a work in progress as any store would be on a small scale, but they've vastly improved. My grandfather being one of the biggest critics wherever he would go. Management sucked, you couldn't even walk down the aisles because products were on the floor, spills, us as customer tossing shit, management didn't care, staff was overworked and didn't care either. I had one tell me once to please make a complaint because no one would listen to them. Fast forward now & I can say management is top tier and a HUGE difference from years ago..given the size of the store. They're all are super helpful, on top of things and educated on their products. The cashiers I've dealt with have practiced efficiency and are polite when dealing with getting you in and out. I've seen some customers be super nasty, I get it, but it's not hard to be nice people. I've also seen an upgrade with their checkout machines too. I've worked with terminal systems and to let shoppers know....That technology doesn't mean fast or efficient. I've worked with the machines you swipe your cards on for over a decade. So don't bash the employees. All machines can take a crap, like your phones, internet, computers, it's not a magic wand. Also, I just came back from out of state and if you think this store is bad? You'd cry and kick yourself at the ones I've seen. The employees won't even bother to know you exist aside from cash, card and gtfo. The selection you find in this store is not going to have everything you see on tiktok or YouTube let be honest...it's a small store BUT as a weekly shopper you will find GREAT PRODUCTS! I've found items you will find at another grocery/retail store that you might as well sell your soul for. Literally! Any real coupon/bargain shopper in California will know exactly what I'm talking about. You get more bang for your buck here and the generic brands actually work hell of a lot better than name brands. Just saying you can't beat the prices or value. Also this is why you guys don't see the products and the fact it looks empty. Check the time of the week you go in because I've seen people buy in bulk the items they want and know will fly off the shelf. Me being one of them. As far as the parking situation I've seen this too many times. There are clear signs that let you know when and where to park. Chipotle has been doing this too next door. The court house down the street too. Cars getting towed is not anything new people! I've seen them place signs to let y'all know not to park there and most of you people complaining I've seen plenty of times. You live right next door and you are rude and self entitled. I live down the street so I know what I'm saying. Then again, we're in biased Glendale and people know what I'm talking about. I've had friends that work trucks like this and grocery stores. They have a time frame as to when they need to get in and out. You can't block a fire hydrant..especially if there's a fire. So don't block their way when you all know what day their truck shows up. Be like the rest of us hating life and drive around the block a few times and find somewhere to park your car!! Basically don't be a douchebag. This is my HONEST review. It's a small store so they won't have everything but it's cost efficient with some hidden gems. The staff has vastly improved, the store is well organized, terminals sucks wherever you go, don't block parking, be polite, and you may end up being a long time customer like me. If not, there's overpriced Ralph's, Target, Rite Aid, Dollar King and CVS around the corner. P.S from my experience Dollar King products cost more and usually never work to begin with or take a quicker shit. That's just my experience. Thank you for coming to my TED talk.
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January 2024 by Darcy D.
Service was stellar. Selection is wretched. There are aisle s & aisles with empty shelves. Looks like bombed Beirut up in here. Nothing I came here for was available. Who is in management purchasing team? There are none of the products shown in videos from $ Trees in AZ, Minnesota, FL. I filled up cart w/true essentials: TP, toothpaste, pork rinds, to the tune of $70 anyway. Thank you, Glendale $, for stocking Brillo scrub pads. Yet there were no Brillo cleaning sprays, the cleaning section, as other sections, looked bare bones. Both employees were cordial. I get wider selection @ East Hollywood 99 Cent. It's a pitiful place bks lack of any quality products. I wd have paid, $2.50, $5 in certain home decor, crafting, or beauty aisles. I did grab 10 empty spray bottles. They come in handy @ my crib. Shoot. I purchased 6 small bags of beef jerky, my snack treat. Pros: pleasant employees, pork rinds, TP. Cons: nothing upscale, scarcity of kids toys, dearth of home decor, crafting items, foods, condiments, spices of interest. Glendale is home 2 1,00s of discerning, affluent Armenians, Latinos. This Dollar was scant of product, hardly a handful of shoppers. Sorry sight. I don't recommend.
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December 2023 by sphi nnnx
The manager, Brian (Patchy beard and glasses) is extremely unprofessional. All he does is leave notes on customers cars saying he will tow them and has terrible attitude.
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December 2023 by MAT Williams
I bought a toothbrush holder. ? There are lots of choices. Fast service. Plenty of snacks... chocolates.
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December 2023 by Ana Julia Fishman
I like the merchandise here, great assortmentWith that said Management and cashiers with exception of one maybeAre absolutely rude, as can beZero customer serviceDollar customer service lol
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October 2023 by Justice Fairness
Very unpleasant and rudest human being of my shopping experience at Dollar Tree.
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October 2023 by Jeff S.
I ordered something online to be sent to this dollar tree location. I needed the item as soon as possible. I called the location to check on things, and Edger, the manager was very helpful. He said he just got what I ordered in stock. He made the process of me coming in to get that and making sure my online order would get refunded. He courteous and professional.
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October 2023 by Alma Ramirez
Just I found what I looking for the fall and day of dead decorations and the chunks can ? the store is very clean close to my house.
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July 2023 by Maria S.
There's is alot of missing products that other stores have in other states, mostly sad. Why, whyyy dollar tree we love you! Bring everything, please, like Texas fla Arizona Colora. o we want the same thingiss make up always the same, nothing new
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July 2023 by Art D.
I was a witness to bad management. They improperly had a woman's car towed after claiming she was "blocking" access to the oversized delivery truck. This was an elderly lady and the manager rudely yelled at her claiming he made an announcement. The customer who is Armenian didn't understand and the manager continued to be rude an apathetic to her. She had to call someone to pick her up. She was parked in a legal space and the manager was more worried about company profits then this lady's well being. I encouraged her to seek a lawyer because she has a possible case of predatory towing. The point is, she was a customer and there was no excuse for the manager's behavior towards her. People over profits. I will not shop there anymore until the manager apologizes to her and reimburses her impound and towing fees. I will review the towing company next who probably gave them a kickback for this atrocious act to an elderly v customer.
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June 2023 by Angie R.
The selection here is good compared to other dollar trees. Reading some of the other reviews I got lucky today with the cashier I got. I didn't get her name but she was working the register at 3 pm on June 23. She was wearing glasses. Such a sweet lady and very polite! For her service I would come back here even though it's not that close to my house !
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June 2023 by JJ Y.
You can not even call to ask a question because they are rude and hang up on you. Bad customer seru
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April 2023 by Melanie R.
Literally nothing is a dollar. Not even the stuff marked a dollar. Smh. Pathetic. Just go to a regular store and spend all your money there.
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March 2023 by Jocelyn Talavera
Should have more cashiers. in case a register freezes.. was there tonight and Rebecca took a woman ahead of me, thinking she only had 3 items but it ended up with more items. .. I don't think that was right.. She should have rang up the items she had then asked me if it okay to ring up the rest..That's my opinion.. Just common sense..
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March 2023 by Audrey J.
This is the dollar tree store, that I visit at least twice a week, I would like to give recognition to an employee named Sevada. He is extremely helpful and always has a smile on his face which you hardly see nowadays!