-
August 2023 by Xiang W.
It took me one hour today to close the account and withdraw....Just need to get some "authorized " to prove the I am myself...Hardly to believe....Bank clerk are in good attitude and keep apologize the inconvenience so I can not blame them on these.Maybe just unlucky day.
-
December 2022 by Ken Yoon
No parking. They say to go to a lot but that lot says no parking. So no parking. Bad location for a walk up.
-
July 2022 by care moretoo
I tried to open a checking account. I went few very well know Banks like 4 different Banks. was no use at all. thier staff were a nightmare to deal withThen by chance i saw East West Bank and i walked in 520 N central ave Glendale Ca 91203. And that was the best decision i have made. Staff were amazing kind, nice and courteous. I met Mr. Kevoni Hayranian. The guy was fantastic. well mannered, respectful and polite he opened my account and was very friendly. i had a great half and hours with mr. Kevonii will most definitely always advise anyone to do business with East West Bank and will ref to Mr Kevoni to everyone i knowBest RegardsEdvard G
-
July 2022 by marina derkhorenian
Kevoni Hayranianyoung highly respectful knowledgeable attention to detail to what’s needed Armenian gentleman great human interaction impeccable work ethics.I recommend to everyone. The staff treats you as if you’re a family. Felt important. It was a pleasure to be in 520 N Central Ave branch in Glendale CA
-
June 2022 by Agnela L.
So gratefulto Mr Kevoni Hayranian for an excellent service he gave me today! My first time to be in this bank and the attention and service being given here is impressive and beyond compare. I am one happy and satisfied customer and i plan to do more business with this bank all because of the kinds of employees they have esp Mr Kevoni Hayranian.I call it service with a smile and concern
-
June 2022 by 777 E.
Stay away from this branch. Idiots morans starting with manager kakoyan emding with whoever hell is there. Unprofessional is not the word to describe them
-
February 2022 by John A.
Worst bank ever ! To start no parking . Rude unprofessional bankers . Upon making a rather small deposit today Martha C, rudely asked "where did you get this money from " , as if I had stolen the cash ! After I asked for a few checks as it was a new account until I order some , She charged me $1 dollar for each check !!! I was in a hurry but I'll make sure to close my account . It seems the bank management does a poor job of training the staff or perhaps they are not trained at all .
-
December 2020 by Fredrick D.
The best service ever. I have banked with them since East West Bank bought American International bank, 15 or so years ago. They are all professional and caring people. They treat everyone with respect and professional matter. From the manager, supervisors, tellers, security guard, and everyone else they are the best. I have accounts at other banks as well, however I know I am in good hands with the East West Bank The Team in Glendale. I am not sure what the motive is behind some of the negative reviews, you will not find a better service at any other bank.
-
October 2020 by Rob G.
First time walking into the bank , Everyone in the bank is super super nice and kindly , offered me water or coffee and treated me like a everyday customer. Yelena and Liz really helped me with all my questions. They close a bit later than most banks during the pandemic. Honestly I would recommend this bank over any other bank!
-
March 2020 by Hovik Apcarian
Absolutely my favorite bank/branch.. everyone is super friendly and helpful. I have never had to wait more than a few seconds and parking is always available
-
December 2019 by Lucine Melikyan
No customer service at all. Feeling like you walk in to some cheep store.
-
May 2019 by Seza T.
Great customer service: Professional, fast, friendly and very helpful employees. Anna, Martha, Anush and Elena are all wonderful.
-
April 2019 by Nefarious
Excellent branch with helpful staff.
-
February 2019 by Daniel Kim
GOOD BANK HAHAHAAHAHAHHAHAHHA FORTNIE IS A GOOD GAME
-
December 2018 by Vanya A.
I've been with this Bank almost like a seven eight years, I go every week in this bank ,five star customer service , everyone working there really nice person's perfect customer service , I never see anything in this eight years but only good customer service.
