-
February 2024 by Joshua K.
This enterprise is ridiculous. I was told that if I dropped off my vehicle here they could give me a ride to the dealership that was down the street from it where my car was being serviced. But when I got there they told me in order to get that free ride to the dealership that was less than 1 mile away I needed to go to this other enterprise location that was actually closer. They give you the run around. So absurd. Being in a hurry I had to Uber to the dealership. Thanks for nothing.
-
February 2024 by daniel l
This is the Glendale Location on brand boulevard. I recommend you ask for hector the assistant manager or one of his associates. We'll go out of their way to make sure you're satisfied .
-
February 2024 by Martha Molina
Friendly, professional staff Great experience I give enterprise 6 stars ⭐️ !
-
February 2024 by Dst2winn Ibanez
It was seamless renting my vehicle. Thank you for getting me in and out and a rainy day.
-
February 2024 by Lilian Fitzgerald
Great service
-
February 2024 by Sierra Ledgerwood
Everybody there was nice enough.. The rental car I was assigned has some issues so after 6 days they were nice enough to let me switch to a different car. The new car also had some issues. I tried to tell them about it when I dropped it off and they listened but I don’t think they wrote anything down. I also forgot my garage clicker in the rental and they told me it was found! But when it came to picking it up, they presented a completely different garage clicker that did not match the description I gave over the phone. They claim they have video of the different garage clicker being removed from my visor and that I must be mistaken… but I had that rental for almost 2 months and used my garage clicker every day… everybody in my apartment complex has the same clicker, I even have photos of mine. It was a very suspect situation and that was pretty much the end of their assistance. It’s not like it was a horrible experience but was just a few weird little things.
-
February 2024 by D Quin
I was lent a vehicle at Enterprise while an assessment of damages to my car were being conducted.I was provided a small Chevrolet. The car had discoloration marks, nicks and the door covering the gas chamber would not close due to damage. That said, the car ran great and was economical on gas.The representative who initially helped me was pushing upsells like insurance and other coverage.A few days later, the insurance company called to advise me to return the vehicle by Monday. Later that day, a representative from Enterprise called and left a message advising me to return the car by Monday. I returned his call and advised him I would return the car on Sunday. On Saturday I received two more unnecessary calls from Enterprise reminding me again to return the car by Monday. On Sunday at approximately 3 pm I drove to Enterprise to return the vehicle but a sign disclosed the office closes at 12 noon on Sundays. It would have been nice if I had been informed they close early on Sundays when I spoke to their representative and explicitly said I was returning the automobile on Sunday.On Monday I again drove to Enterprise and was assisted by Kasheem who was the first representative at this location who was helpful, informative and more personable. Promote this man.
-
January 2024 by Benjamin Goldfarb
Very professional and quick service. Lots of cars and cars are in tip top shape. Highly recommend.
-
January 2024 by Glovd Cop
The staff made it very easy to rent a car without delays like other places. And they even gave me a ride to my final location when I dropped off the car. A+
-
January 2024 by susan nininger
I am always happy with the service and easy rental process that is provided at Enterprise
-
January 2024 by esi shakiba
Even one star is too much for this layer people, today I went to this lot to switch my rental car which was not safe at all to the other car, the told me that all the cars reserved for holiday weekend!!!The lot was full of cars maybe more than 50 cars!I spoke with Justin, and he asked from his manager!Can you Imagine how this guy thinks the people around are stupid???
-
January 2024 by Cheryl Williams
I have seen many employees start here and move forward in their careers. I have always had great services!!!!
-
January 2024 by Linda Koci
Enterprise is always my go to car rental agency. I am having difficulty typing at present due to a carpal tunnel condition so I can't say all I would if my hands were healthy. But, the Enterprise employees at the Brand Blvd in Glendale location, were extraordinary, they went out of their way to accomodate me and did so in a pleasant, and very professional manner.
-
January 2024 by Sharon Hennekes
Talk to them on the phone told them all I had was my visa debit they said that was good. Went to pick the car up and was denied because I don't have a major credit card and I had told them on the phone I didn't carry credit cards .
-
January 2024 by grachya kazanchyan
Great staff! My selection wasn’t available so they gave me one up upgrade when I showed up.
