-
February 2024 by Sharie F.
Can-Do Customer Service crew assists you professionally from office to take-off, helping you every step of the way from initiating your contract, to car selection, helpful information re your rental; and assisting you with the nicest customer service care throughout. They go over your rental vehicle with you before you leave, noting any existing blemishes, and all you have to do is make sure to return it in the same condition your received it. Thank you, team captain Ashley and crew,: Felipe, T, Iman and all those behind the scenes. Having to rent a car isn't usually this pleasant :) I Will definitely use this office for all my car rental needs going forward! The Enterprise Rent-A-Car crew on 3850 Foothill Blvd, Glendale, CA 91214 is THE BEST!!!!! HAPPY CUSTOMER : )
-
February 2024 by Daniel Lee
I was told no cars are available and given no alternatives
-
February 2024 by Anthony Faggioli
Great, warm and friendly staff. Cars are always clean and check out/in fast. Special shout out to Felipe, who made my rental process this week smooth and easy!
-
January 2024 by Mary Gant
Used them this past week, excellent customer service.
-
January 2024 by Brenda W.
Great customer service. I enjoy working with Enterprise. The staff are professional and conscientious and the prices are generally better than the other car rentals. Shout out to Felipe at Foothill. He was very helpful.
-
January 2024 by John Orta
Outstanding customer service, great vehicles, courteous staff! And yes, they pick you up!
-
January 2024 by suzy har
I usually do not write reviews but I am super disappointed with the unprofessionalism I received at this branch. I returned my car and realized I forgot my handicap sign in the car. I called them and they said sorry the car is rented and there is nothing they found. They said they were going to call customer to see and of course they said nothing in there. Somebody stole my handicap and all they said was sorry. What good is that I need my handicap sign and they weren't being very helpful and were very rude about it.
-
January 2024 by Jordan “Hackosaurus Rex” Drew
Good ppl
-
January 2024 by Ashot Shekoyan
Love this place ❤ great and helping, very kind and friendly, beautiful and professional team ❤
-
January 2024 by Sharie Foster
Ashley was very helpful and efficient. She made sure I was comfortable with the car and found one that fit my needs and my budget.
-
December 2023 by Edward Garix
Happy with everything
-
November 2023 by Oscar P.
I had reserved 2 minivans for 4 days at the La Crescenta location, but the vans were unavailable on the day of pick up, so the manager, Felipe, did everything in his power to accommodate me. His sincere efforts were greatly appreciated. Thank you, Felipe.
-
November 2023 by BTFL Graham
Had the worse customer experience of my entire life by the so called “manager” Felipe Ferreira. He actually is an assistant but lying and saying he’s a manager. I had a reservation but he kept telling me I had to show 4 forms of bills to rent a car. Then as I was looking for things..he kept changing the rules..oh yea it can’t be a credit card statement now..not this not that. Now it has to be within 30 days. One thing after another. Then he told me they were closing. I left crying. He was smiling. So happy to hurt me and see me without a car. This guy needs to be FIRED! I video recorded everything! I’m taking this brand to court! He’s a monster! Needs to check into therapy not be working a normal job! Why is someone this horrible working for this company! Pls reach out to me and I’ll tell you the full story! Absolute nightmare and simply the worse experience I’ve ever had!
-
September 2023 by Jane F.
BEWARE! This place rented me a car with a dented and scratched bumper. They told me not to worry about the dents on the bumper. 24 hours later, I returned the car and they tried to tell me the dented bumper had a new dent (on the same side of all the scratches and dents) that I miraculously created. Nice way to get people to pay for damage to your rental cars. Disgusting treatment of customers. Never renting from here again!
-
September 2023 by Raider Ramstad
The assistant manager was awesome in helping me procure the mini-van I required
