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March 2024 by Jorge Mantilla
Came in today to find the perfect wedding outfit. Sheryl from the start was super helpful with finding some suggestions. She definitely went above and beyond to make this a great experience! Thank you for all of your help!
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February 2024 by Josue Lopez
My experience at the Express - Glendale Galleria was exceptional! This wouldn’t have been possible without the amazing customer service by Sheryl. She definitely went beyond and helped me select the best blazer for my fitting. So attentive and made sure I left satisfied. I will definitely come back for my next suit and I’ll make sure to ask for Sheryl.
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January 2024 by Jose Perez
I walked into the store today and was immediately greeted by Sheryl. She not only helped me find exactly what I was looking for, but went above and beyond with her more than helpful customer service. The other employees didn’t even make eye contact with me. Sheryl was the only one who approached me and made me feel welcomed. Everyone else just walked right by me.
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January 2024 by Nelson Funes
Sheryl was amazing! She help me find a full outfit for a special event. She help from beginning to end and even help me out with the discount. I will definitely will be coming back with her. It felt like havig a personal stylist
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December 2023 by Jinju Son
Store associates need proper training. Doesnt even know how to process online order refunds, made me pay twice. hannah (wasn’t acting like one, but she said she’s the store manager ) is so rude , had no knowledge of how their store system works, wouldnt even give out general manager’s name and when i can talk to him . “For the Security purpose. Really??? General manager is assigned to fix the mess employees made . Responding to customer complaints and concerns in a professional manner. Unlike how she handled my problem. Def not doing her job right
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August 2023 by Vlad Petrosyan
Ask for Sheryl, she is super helpful and knowledgeable about her job! Helped me find my wedding outfit quick and easy!
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July 2023 by Neo VP
This store always acts like they are better than you. This is my last time I go inside this store...
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July 2023 by Travel WtMaya
There is always room to improve. I always get great deals . But you need to search for it.
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May 2023 by Chelsea D'Amico
This is a Sheryl appreciate post! My husband, step son and I were prom shopping, and after an evening that ended in tears at Zara, we tried again the following night at Express Men. Within minutes of stepping into the store Sheryl approached us and asked if we needed help. I cannot remember the last time I was in a non luxury store and someone offered to help. It was a renaissance retail experience and boy did we need the help. Sheryl explained how Express Men suits were cut and fit and suggested his true size along with a size he would feel most comfortable in, after he had expressed he likes his clothing a bit looser. She pulled multiple colors, ties and dress shoes so he could see the whole look. She patiently stayed with us as he tried the suits on to let us know which pants fit him best. My step son felt confident, attractive and stylish which was all we wanted after the disastrous night prior. Sheryl made sure what he chose was hung nicely and placed in a garment bag so nothing would wrinkle. Without her kindness, help and expertise we would have been completely lost, but instead the experience was actually fun and we all left with smiles on our faces. I hadn’t shopped at an Express since I, myself, was in high school, but because of customer service like Sheryl’s I will undoubtedly be back.
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May 2023 by LaSonia Harrison
Usually, I love this EXPRESS location (Glendale) but the representative (cashier) assisting me was way too busy being cozy with her co-workers then attending a customer.It was important to know what was going on with co-workers than attending me (CUSTOMER).When I ask her about needing coupons and using my $10 Express cash, she seems to be agitated that I asked her.She informed me that I had (2) accounts and you probably use the wrong digit when you inputted your phone number.I responded, I NEVER had a problem before.Then, she place my items in the bag and placed on the side; not giving me the bag me in my hand.I asked for the paper to fold my items in the bag; the other representative gave me the paper not the representative assisting with my purchase (ignoring my request).It felt like laziness and possibly racial; no need for professionalism.
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May 2023 by Tigran Arustamyan
Sheryl helped me out with everything and made it a easy process getting what i need, thank you.
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April 2023 by Ashley Hix
I’ve recently fallen in love with Express. The clothes are amazing and you always find the best stuff in the clearance section. But one thing that sets Glendale Galleria Express apart from all others is the customer service.I had the blessing of being helped by Sheryl. And although all the employees there are so kind, Sheryl went the extra mile to ensure my experience was a happy satisfying one.I got home and reviewed my clothing like I always do because most of the time I buy on impulse and then want to return but this time… wow!!! I am so happy.So if you ever go to Express in Glendale make sure to look for Sheryl because she will ensure your experience and your purchase a Happy one!!!-A
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April 2023 by L B.
I loved shopping at the Express store in Glendale after meeting Sheryl 2 weeks ago. I wasn't planning on buying anything, she came up to me with her positive and beautiful energy and asked if I needed help finding anything special. She was so friendly, kind and extremely helpful. She took her time finding me that special outfit that fits my body. It felt like I had a personal shopper and stylist at Express. I am very thankful for her! Got my many outfits and didn't even have to shop anywhere else. And of course, I went back again today! Saw Sheryl, I was so excited to see her. She helped me find that perfect outfit again! This store is very lucky to have Sheryl! Can't wait to go back again.
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February 2023 by gaby sardarian
I wanted to say this was by far my best experience shopping here. I met Sheryl who was extremely kind to me and helped me feel confident and helped me pick out all my outfits for my new job. It’s people like her that make a Businness successful and make a client feel very happy. Can’t wait to shop here again thanks to her
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February 2023 by Kayla Contreras
Went in today with just a few ideas for a Gala outfit and an open mind. Right away Sheryl greeted us and helped us our entire visit. She not only was extremely kind but also gave us great suggestions, recommended her personal favorites (definitely bought those pants) and even went out of her way to make sure I had a complete outfit by the very end. All while making me feel confident, taken care of and supported. I often don’t like to shop due to past experiences of employees in other stores not wanting to help or not offering fashion forward suggestions but Sheryl all in all made me feel seen and heard for once. Not to mention the selection in the store and the other staff we had interactions with were also extremely friendly. The company should be very proud to have such a great staff and a warm person like Sheryl. Will be back!
