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January 2024 by Abeer Shaban
Very nice selection
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December 2023 by Steph Reyes
I seen the clothes at display and I liked the clothes but as soon as I walk in the store the salesperson doesn’t not make you feel welcome they are just watching your every move and. Everything . I will touch she will fix which I understand because they have to keep the store organize but you can not shop with a person just watching your every move the only reason I purchase something was because I know I would not find it anywhere else and because they also make you feel like you can’t afford the clothes or that it won’t fit you please guess make sure you employ people who are helpful and nice with the customers and also they should be understanding and patient with the customers thank you
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September 2023 by Md. Amanullah Kabir
My wife and I went to Guess-Glendale to brought a hand watch for her 15days ago. When we brought they said it’s 30days free return. While using the watch she noticed that there is something wrong with watch. It stops suddenly. So we went back to store to return and get refund. When we went there the store salesperson lady says as you guys sized the watch while purchasing so you can only exchange it, no refund. But while buying it they haven’t mentioned anything like that. The salesperson lady came up with weird explanations literally to force us to get something else in exchange to the watch. Her attitude was weird, rude, unprofessional, unwelcoming. We had to convince her Finally she said jess I will give you guys full refund. My concern is eventually she gave us refund but why she played that weird game. Come on. Be honest. Otherwise you guys will loose customers. I am planning to complain to their customer care support center regarding this issue. This type of unprofessional behavior from sales person of a reputable brand like guess is unexpected. Also we are a regular customer of this brand. It’s annoying.Just FYI, we saved the sized piece and gave it to salesperson while returned.
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August 2023 by Андрей Гонтаренко
2 years very good quality!:)
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February 2023 by Aspen M
I don't really shop here but I decided to go inside after seeing something on the display that I liked. The employees greeted me and asked me if I need anything which is fine. But they would not stop following me and asking me if I need anything after holding the item I liked. I told one of the employees that this behavior makes me feel uncomfortable and I am just here to shop the item and she got all mad.I didn't even try the item, just went to the register to pay because I felt uncomfortable.
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June 2022 by Margareth R.
I went yesterday to this store I wanted to get a blouse I saw online they had it at this location I entered the store and two employees just looked at me up and down i was about to ask them about the blouse they ignored me, they were super rude! Ignored all customers and they kept on talking about their personal life! I've never felt so disrespected I just left the store they do need better employees
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November 2021 by Amber Jahn (Jahnnie)
Loved it. This brand is a solid 10. Classic and sexy. Modern, subtle....just a bit out of my current price range. But top on my wishlist for sure!!
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October 2021 by Nane
Great selection and very friendly and helpful staff!
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July 2021 by DJ Intelligent
Huge guess! Good service and good products. Not as overpriced. Not much of a fan of guess but its not bad for the least
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April 2021 by Diane P.
I just went to this Guess store to return an item that I had purchased but needed to return it. The salespeople were so rude and treated me so rudely! I would never recommend going to this store. I was asked if I had the receipt and if I had the one purchasing the item on my credit card. So rudely treated that I would never go back to this store.
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January 2021 by Ron Marroquin
My lady loves too shop at the Guess store. They have some amazing clothes and style. It's hard to get her out the store. She loves the perfume, lotions, clothes are all fabulous. Need something to wear for the New Year? Then don't forget to visit Guess store at the Galleria.
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November 2020 by Lani D.
I went there this morning and I was very impressed with their service especially ANGIE. The person that's helping me she was amazing . She was very helpful, professional and super nice. Thank you ANGIE your the best . Love this store, highly recommendable
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March 2020 by Anirban Mishra
Worst staff...cannot help in finding anything...avoid this store...I wish I could give negative stars
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February 2020 by Tiffany K.
I go to this location because it's super close to my apartment, but for some reason I can never find anything I really like. I have rewards with guess too which gives me discounts, but the prices are still so expensive that I'd still be hurting my wallet. They have a sale section in the back of the store which has a lot better pricing too. I went not that long ago and they had a 50% off clearance items. Check out this store, but be prepared to leave empty handed.
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February 2020 by Denise C.
Cons: The girls here are rude. They looked at me like I didn't belong in the store..Acted very fake. They were having a full blast conversation. Never asked if I needed assistance. Finally I asked one of them if they had a medium in a jacket I really liked, and was ready to buy. She told me everything they have out is what they have in stock. Another gentleman was looking for a certain item and they went above and beyond to even look for it online for him. People like these girls just give me more reasons to shop online and Im sure I'm not the only one that has been treated poorly by rude lazy girls. I visit the store Feb 7th around 6pm, didn't bother getting names. Clearly these girls are not customer service oriented and most likely there for the employee discount and to prey on hot guys. Pro: I found my jacket on the guess store online.
