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March 2024 by Mike Hakoubian
The front desk lady was rude and she tried to get me away from her face. The person that did my taxes made a Lotta mistakes on my tax files and I got a letter from IRS that I won't even get half of my tax refunds that he promised and I went back and confronted him, but he wasn't helpful and told me to call IRS and figure it out myself. What a waste of time and hassle for nothing. Oh by the way, the service is too expensive
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August 2023 by Loren
Very helpful,friendly,and helped me understand all my options while moving forward and completing my taxes...Timing was excellent!!!
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July 2023 by Spencer W.
It is hard to say how much of nightmare this place has put me in. A rushed process after charging the full amount that cost over a thousand in lost returns; advice that lead to fines; inability to e-file thereafter such that my taxes were lost in the mail. To date, I've lost thousands because of my experience at this place.
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May 2023 by Georgetown Music
Nice location and good service
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January 2023 by Grigor Y.
Emilia was amazing, great service, best attitude and very knowledgeable! Will be coming back next year!
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August 2022 by Girl Speaking
First they are EXTREMELY expensive for very easy tax filling. Secondly the reception lady Mariam is the RUDEST person ever! I wanted to file my tax elsewhere but H&R kept calling me to file with them which I did, when I call to cancel my appointment because of a family emergency Mariam was extremely rude to me and refused to let me reschedule at the most convenient time for me instead she forced Friday at 1 to me knowing well I have no other choice since the file deadline is Monday 18. That is so cruel on so many levels and I do not do business with people who retaliate on you for canceling because of an emergency. Rest assured i won’t return next Year because of Mariam rudeness and mean spirit. Mariam need to be fire because she is condescending and treat black peoples terribly. Had I been white she would have treated me much better.
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May 2022 by R. G.
I've been an H&R Block client since they were in the basement of Sears!! The best tax preparer is Rosa Esqueda in the Glendale location on Brand Blvd. she always keeps me informed on new tax laws & how it impacts our filling. She is efficient & accurate!!
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May 2022 by Nina C
Sandy is very knowledgeable, helpful, patient, and works hard to get you the best outcome.
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April 2022 by Lovely Girl
First they are EXTREMELY expensive for very easy tax filling. Secondly the reception lady Mariam is the RUDEST person ever! I wanted to file my tax elsewhere but H&R kept calling me to file with them which I did, when I call to cancel my appointment because of a family emergency Mariam was extremely rude to me and refused to let me reschedule at the most convenient time for me instead she forced Friday at 1 to me knowing well I have no other choice since the file deadline is Monday 18. That is so cruel on so many levels and I do not do business with people who retaliate on you for canceling because of an emergency. Rest assured i won’t return next Year because of Mariam rudeness and mean spirit. Mariam need to be fire because she is condescending and treat black peoples terribly. Had I been white she would have treated me much better.
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April 2022 by Elizabeth Pease
Martha is very knowledgeable and very prompt. She is easy to talk with and explains the process very well.
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April 2022 by Santiago Escalante Gómez
Emilia´s attention and care about her clients are just amazing!
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February 2022 by Bill Santos
Shirley Louie. To me ,she has the full package .Cares about giving the best possible outcome for your tax preparation. Plus is extremely intelligent and listen's well and communicates clearly organized and systematic approach !
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September 2021 by Maral B
Being very helpful and caring ❤
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June 2021 by Anne Swatfigure
Horrible, I could not hear the woman who did my taxes, half the time. They charged me $319 for one of the forms I was sent. Never go to this place again. I asked what happened to the $69 and up fee? My preparer said the main company (not them) makes certain charges for putting $$ from a form in your tax total. Like I said, I'm not going back and you might consider doing likewise.
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June 2021 by Joanne Kirschner
Diana was extremely helpful and very kind.