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February 2024 by Brandon Ortiz
Bought a diamond engagement ring here and the customer service was excellent. The women were courteous and helpful.
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February 2024 by Raymond Aguilar
Such a wonderful store with a great selection of clothes. From day to day clothes to work clothes JC Penny has you covered.
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February 2024 by Juliet Allahverdi
"I had an unpleasant experience visiting JCPenney at Glendale Galleria today. I had only an hour before my work shift to stop by, and after searching at H&M without success, I settled on two sets of a red suit at JCPenney. However, one set didn't fit properly, and the color of the other set wasn't quite what I was looking for. Hoping to resolve the issue, I asked the cashier if they could order the correct size or check other stores for availability. While I went back to the floor to find the right size pants, the cashier and floor manager seemed to be monitoring me closely, which made me feel uneasy. Despite being a respectable professional, I felt unfairly judged, especially since I had my computer in my backpack and posed no threat. The incident left me feeling disheartened, and I believe it's important for the country to focus on rebuilding trust. The pants were left in the fitting room while the coat was with the cashier, leaving me feeling frustrated and misunderstood. I urge the nation to consider therapy as a means to foster trust and understanding.
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February 2024 by Evelyn Perez
Mmm..jc penny is no longer as good as before...now it's sort of lower in quality...of clothes...
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February 2024 by D Quin
I haven't shopped in a JC Penney's store since the 80s. In the 60s and 70s it was the store where our family bought clothes and housewares.No doubt the business has fallen out of step with the times. This store is lackluster. That said, they offer a wide variety of clothes from different manufacturers. They carry a wide selection of men's Wrangler and men's shoes.
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January 2024 by Antonio C.
Andre was very helpful in the men's section and demonstrated incredible customer service to me. He helped me find a few pairs of jeans and a shirt, thank you Andre! He also made me aware of the current deals which helped me save money.
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January 2024 by J. E
The store has good prices and has a lot of stuff like for your wardrobe to your living room for your kitchen for your bathroom for your beds. That's almost everything and I like that and especially that is not super expensive.
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January 2024 by Hayoung Yoon
Good location
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January 2024 by pankaj padia
Very poor customer service. I am a very regular customer, and this store, in particular, does not value the business.
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January 2024 by Michelle L
Big store lots of selection. It’s your typical department store. Was doing a return on Saturday & the customer service line was ridiculously long & slow(but to be expected for a Sat afternoon). 30 minutes later I completed my return, aside from that the staff were friendly.
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January 2024 by Fernando Osorio
Very good experience
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January 2024 by Henry Solis
Great store clothing for the entire family and some house goods too
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January 2024 by IronCyton TT
Nice Selection of jeans friendly satff
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January 2024 by Ryan Reilly
They have a huge men's section.
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January 2024 by cyranodebarkeep
Good parking. Lots of things on sale. Well organized
