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July 2024 by yesenia hernandez
Very good specials, great variety of products!
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July 2024 by H Bethke
They don't answer the phones when you call. And they need electric carts for elderly to ride around on. It's a big store and the elderly love to shop.
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July 2024 by lynn Yu
Take 10 minutes to wait for checkout , it’s insane to only have one staff in the cashier
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June 2024 by Edmundo Rodriguez
You have what I needed.
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May 2024 by Richard Ventura
No wonder they’re going out of business. Zero customer service.
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May 2024 by Glenvia Apartments
Love it
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April 2024 by P C (Cosmic Horror Romance)
I wanted some sealable clear plastics bags that were 6x4 for my loose Sega Genesis games. They had it. So it is a good trip I guess
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April 2024 by Grace Liggins
Never picks up the phone, the amounts of times I’ve ordered fabric and didn’t get the fabric, understaffed, just the most annoying place to deal with.
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April 2024 by Guadalupe Diaz
Great people. Very helpful.
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March 2024 by Talar Toutoundjian
If I’m able to give 0 stars, I would. I went to Joann’s to get paint and since they were locked up I had to wait, which is understandable however, I had to wait at least 45 min. Everytime I would ask a worker they said they would be right there and yet they never showed up.
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March 2024 by Randi Susan K.
If I could give this location zero stars I would do so. I ordered fabric online last night. I have ordered from this store before without incident. This afternoon, I got an email message that my fabric was ready to be picked up at the Glendale location. I called that location and tried to explain that I had not selected to pick up the fabric. The person with whom I spoke said her name was Lucina. She identified herself as the store manager. Lucina insisted that I had selected the option to pick up the fabric. I explained to her that I had not. She said my only option was to cancel the order and replace the order. After I listened to her, I tried to talk to her. She rudely interrupted me and told me she wanted to talk. I explained that I thought she was done talking. I asked her if I could talk. Lucina then threatened she would hang up on me. She knew that I was aggravated. I told her fine, lets do this your way. I will capitulate to you just to get this straightened out. She then hung up on me. She knew the order was placed at her location and that I would have to cancel with her location. She knew I would have to call her back. I called another location and spoke to a "keyholder" there. He was the acting manager. At first he told me that he could not help me because the order was placed with Glendale. Then, I explained what happened and suggested that he call that store and cancel the order for me. He agreed to do that. It is something he should have thought of on his own. I gave him the order number and other information he requested. I am still waiting for him to get back to me. The person from the other location also told me that if I want the fabric delivered, I would have to go back online and re order. I explained that I ordered online previously. That I had not selected the pick up option. That was a glitch on their end. This has never ever happened to me before when I have shopped online! Never! if there was a mistake with their system, Lucina should have simply helped me resolve this. Instead she put her pride first. Joanne needs to train its staff better. I do not know how this person ever got to be supervisor.
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February 2024 by Jennifer Searock
Do not go to the Glendale store. There were only three people staffed for the entire store with only one of those people at the register with over a dozen people in line. Very poorly managed.
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January 2024 by Tilley Fine
Many people wondering through the stores with absolutely no one to help Long, long, long lines at the register with only 1 cashier.Maybe pay employees more and you will hire more and customers will come more often
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January 2024 by Alice Vartanians
Worst service ever
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January 2024 by giselle chamras
There is always a long wait and not enough cashiers. The employees are not knowledgeable, they are not helpful. They accept online orders without verifying the availability of the product.
