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August 2023 by R. G.
My daughter & I went to Journeys in the Glendale Galleria on Sunday before school started. Needless to say the store was packed with shoppers.As soon as we entered the store Taylor approached us with assistance. She serviced us with a great smile & was quick to get the shoe my daughter wanted ;)We were in & out within 10 minutes!! Taylor is a gem & goes out of her way to service customers!!
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September 2022 by Hector P.
I want to give a shout out to Gio and Kelsey who gave me the best service ever at any journeys I've ever been to!!! They both went above and beyond to answer all my questions when purchasing doc martens for my workplace!!! I highly recommend everyone go to the Glendale Galleria journeys store and give them your business I promise without a doubt your experience of shopping at this journeys location will be very very satisfying!!! Thank you guys
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September 2022 by Rick
Went to return my shoes I had bought the day before and would not accept them because the guy claimed they were “dirty”. He then proceeded to be passive agreeable and called all the other journeys in the area to tell them not to accept my shoes back. I will be filing suit.
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June 2022 by Phillip Reyes
I think his name is Jason, super nice and helpful. Got my daughter a pair of pink vans and matching socks. Even my daughter thought he was noticeably cool. Thanks bro, hope I got his name right
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April 2022 by Kristine L.
Shoutout to Chris for introducing me to my first pair of New Balance sneakers! They're super comfortable and different from what I normally wear. Thank you for helping me out!
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September 2021 by Hann R.
I have been coming to this journeys for 10 years now and this store is awesome but the only downfall is their management. Or might I say " A " manager. If you ever enter this store I recommend anyone but the man named Jason. Every encounter I have had with him was too overwhelming, I couldn't even THINK about the color I wanted MYSELF without his endless opinion. And if he's not up your a** he will definitely be up one of his young employees. He seems to have an ego to fill. But i have consistently witnessed this man steal a sale from an employee or simply just yell at them in front of all of us costumers. And as a regular the environment is typically awesome but if he's there, be prepared too be uncomfortable.
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September 2021 by Margarita “Marita” Gatica
Sales guy was so awesome( great customerservice). He made buying shoes for my teen stress free. I forgot his name but recommend you go when he is there cause he has a great sense of humor ? ?. Thanks sales guy !
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September 2021 by K Universe
Two gentleman helped out my husband and myself and we're just so nice and polite something you don't see that often right now
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August 2021 by Rey S.
Worst journeys ever. Don't go here. Unprofessional workplace and rude people. Get your shoes anywhere but this journeys. So disappointed with the service I received here.
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April 2021 by Krystal Universe
Two gentleman helped out my husband and myself and we're just so nice and polite something you don't see that often right now
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January 2021 by Rudy Sanchez
Excellent costumer services. I appreciate the sales associate helping me return and exchange my boots.
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November 2020 by Margarita Gatica
Sales guy was so awesome( great customerservice). He made buying shoes for my teen stress free. I forgot his name but recommend you go when he is there cause he has a great sense of humor ? ?. Thanks sales guy !
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December 2019 by Nick M.
They sold me a $70 pair of shoes that were at least 2 sizes 2 small. Wore them only for a couple hours. They refused to make a return because "they were worn." Never again.
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September 2019 by Brenda Sanchez
This place never has anything!!!!! And the phone doesn't even ring when you try to call and check/ place an order... it says "associates are busy and can't answer your call. Please try again later" WACK
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August 2019 by Karina Flores
Great place and staff I got some pumas I'm in love