Kiehl's Since 1851 offers a refreshing shopping experience with its clean environment and friendly, knowledgeable staff. Customers appreciate the helpful service, often receiving personalized assistance and product recommendations tailored to their specific skin types. Many visitors highlight the availability of free skin tests that help guide them to effective skincare routines. Popular products include the Midnight Face Oil, Calendula Face Wash, and Olive Oil Hair Mask, which are praised for their quality and effectiveness. While most experiences are positive, one customer noted an unfortunate encounter with an unfriendly staff member, reflecting the importance of consistent service quality. Overall, Kiehl's is recognized for its commitment to customer satisfaction, with many long-time users expressing their loyalty and enthusiasm for the brand. The store is a favorite among skincare enthusiasts looking for reliable products and expert guidance.
The Kiehl’s store at The Americana offers a delightful experience, both indoors and outdoors. While it’s a bit of a detour from the main mall, the well-maintained store and friendly staff make it worth the visit. I’ve been a loyal customer for years, and my experiences have always been consistently positive.
June 2026
Victor was so sweet and helpful!! Helped me find exactly what I needed and more!
March 2024
First time checking out Kiehl's and Ben (manager on duty) was wonderful! He helped me choose some great skincare products and by the end of it I left feeling super confident and happy with my purchase. Thank you Ben!!!
