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April 2022 by Elizabeth C.
I have been to the store in the past and I was really put off by how rude the employees were. They have very cute clothes but I hadn't been there for over a year and a half because of the experience I had with the stuck up girls working there. This time I decided to give them another chance and I was delighted to be helped by the lovely associate name Audrey. She was sweet kind and attentive and made sure I was OK all through my shopping experience. I'm so happy they hired nicer associates. I will definitely be coming back and spending my money as long as kind people like Audrey are working at lilyful.
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January 2022 by Rita M.
Wish I could give ZERO STARS. SCAM! Do NOT TRUST THIS STORE! I was so excited to find this store in the mall & bought a couple things but they didn't have my size in stock on some items, so they told me to order the other items online & gave me a free shipping code so I used it & bought my other items. Supposedly my order was delivered in less than 24hrs but I NEVER received it & even though the delivery schedule was odd they wouldn't help me or check at all. They took ZERO accountability for their order system or shipping USPS & put the entire burden on me to sit for hours on the phone filing a "missing items" report. They didn't even double check their system. Also they should've just Re shipped it or done an ounce of customer service but now the entire burden is on me. The clothes aren't worth dealing with these scammers. The items I purchased in store are already falling apart! Way overpriced for fake quality!
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November 2021 by Yvette G.
I bought 2 of the same exact dress but they were different lengths which I did not notice at the time of purchase. I went to exchange it after I had noticed and they accused me of altering it and would not do the exchange. The employees were extremely rude to me! It is not my fault the items at this store are inconsistent. I will not shop here again. Horrible customer service!
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November 2021 by Shirley Q
Bought a few cute dresses a body suit and some accessories. Love them all. I have use the dresses more than one and these are still intact.My picks were of amazing quality and at a reasonably priced. I am going back for sure.Their customer service was incredibly important for me. I interact with the 3 girls giving services and they were great. All of them impressively made my day with their compliments and attention. Super recommended.
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October 2020 by Josie J.
I had some free time on my lunch today so I took a walk through the mall. I saw the Lilyful display and the clothes were so cute, trendy, and amazingly priced. As soon as I came in another woman came in without a mask (a Karen if you will) , despite there being large signs throughout the mall, Glendale, an the store entrance that masks are mandatory. Another store I went into didn't enforce this mandate which made me feel unsafe. Coming into Lilyful I was immediately greeted by Alex who helped me throughout my visit as well as enforcing this mandate on the Karen who walked in. By her doing this I immediately felt safe and like the other customers and I were being cared for. Needless to say Karen got upset and left, which alex followed up with customers asking if we were alright and if we needed anything. Thank you to Alex and Lilyful for making myself and other customers feel safe during these crazy times and helping us get a sense of normalcy being able to shop in store.
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February 2020 by Maira Garcia
I am disappointed with my experience. The clothes are adorable, but they are over-priced compared to its durability. I should have read the reviews before buying anything here. When I bought the clothes, the cashier said it was final sale, yet I saw a different return policy displayed near the register. I only wore the olive ONCE, yet it pilled near the underarm area by the end of the day (pictures attached don’t do it justice). I don't think I can wash it because the reviews here and in other sites states that the clothes will be unwearable after one wash. I’m frustrated that I bought this without knowing better. I wish I was a smarter shopper about it. I will not be buying from this store again. I guess cuteness does come with a price.
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January 2020 by Maira G.
I rate this a 2-star because even though the clothes are so cute, I do believe the clothes are over-priced for its durability. I wish I would have read the comments and reviews before I bought anything from this store. When I bought the clothes, the sales lady said it was final sale, and my dumbass didn't refute her, even when I saw a different return policy next to the register. I bought the olive-colored shirt for work, and I only wore it ONCE, only to have it pill near the underarm area by the end of the day (pictures attached don't do it justice). I am worried about washing it because the reviews here and in other sites are saying that the clothes will be unwearable after one wash. I'm frankly disappointed in purchasing it and I wish I would have been a smarter shopper about it. I will not be buying from this store again. I guess cuteness does come with a price.
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December 2019 by Andrea Zuniga
My first time going was my worst experience ever . This girl name Alice was super rude to me . I was going to get a dress but since she answered me super rude and even after I asked her for her name she was even more rude . I decided not to purchase anything .
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October 2019 by Shelb Leo
I am writing this review with sadness and frustration. I was recently at the Nevada shop location in Las Vegas when I found a cute dress on the markdown rack. After trying it on, I purchased it and took it home, trying it on for a friend. It was her that pointed out that there was a hole in the dress just below the zipper, exposing my rear end. On closer inspection there was also a hole along the zipper as well. The hole on my rear end made it completely unwearable. I brought
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August 2019 by Irina K.
I love this place so much! Not only does this store get constant shipment of the cutest clothes, but the people who work here are all so kind. Allison (the manager) is always so helpful and attentive and there is never any pressure to buy anything! They're not constantly hovering over you but they also don't ignore you. It's the perfect experience and I definitely recommend checking this place out!
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August 2019 by Perla Hurtado
Great customer service and always have something for me
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July 2019 by Mia Isabelle Mastopietro
I am giving them a 5 Star because I love what I bought! 2 pieces of their inventory and the quality is perfect. This store is not for everyone! Only a few good items and they dont cater to a return policy! Which will affect their audience of traffic! Staff were nice ! But they will tell you that everything is a final sale ! Reason why they do that is because they are a small company! If they dont do anything about that they wont last long !
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June 2019 by Kris M.
Cute cute cute! only bad thing they only run S-L... So my fatness can only fit their loose fitting items . Please get bigger sizes
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June 2019 by Lizzie Buenrostro
Beautiful good quality clothing â¤ï¸
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March 2019 by Lianne O.
The workers here are super nice and so helpful. I love the clothes and I'm excited to see the new items they receive. One of my fav places to shop, when I'm not online shopping :)