-
January 2023 by Darcy B.
Went in to Lucky today to check out their sale and try out some new jeans. Kelly and Hailey were super helpful. I asked for help with sizes in tops and bottoms, different styles, and fit. They were patient and really great!
-
January 2023 by Real R.
Worst customer service in person and online. First and last time buying from this store. They don't fully refund customers even with a receipt and within 30 days. Will be reported to the Department of Consumer Affairs.
-
November 2022 by Chloe R.
I've shopped here 3 times only but will make it a regular stop. I have received the best service from manager Kelly! Recently she went above and beyond helping me with an exchange, and helped a family member with his sizes. The store is petite, but I love the selection, and the sales.
-
August 2022 by Lisa M.
I used to like this brand and often shop in this store. Their customer service in this location is horrible. I won't shop in this store anymore.
-
April 2022 by ZafiroSpeed - ReVinyl net
Love their jeans
-
September 2021 by Marie Edwards
One of my favorite go to store. They're great quality clothing at good price. The store is always clean and organized.
-
May 2021 by Gene Gonzales
Nice but expensive clothes.
-
June 2020 by David Ayvazian
Went there after Covid-19 reopening. Impressive Customer Service provided by Matt their on duty Manager & their other associates, Above and beyond in assisting to find my size and all items I was looking for. Great place with quality merchandise & nice selections & impressive Customer Service!
-
December 2019 by Abe K.
Quality of jeans here are great. Quality of customer service is not. The power went out when they swiped my father's card so it was unclear whether the transaction went through or not. He stayed for about an hour for the power to come back on and to determine with the employee whether it went through. When the power came back, she said it did not charge the card so she swiped it again. He checked his bank account when he got home and it showed that it charged twice. So he called them back and asked them to void one of the transactions since they should clearly have a record of the same purchase happening twice. They told him they weren't responsible for charging the card twice and that it was the bank's problem. Are you kidding me? Thanks Lucky brand for complicating things but I'm confident the investigators will get down to the bottom of things.
-
March 2019 by Lily B.
Christian was a huge help! I love Lucky but hadn't been in a while and he helped me find the right jeans for my body and gave me honest feedback on what fit, what didn't, and how to put cute outfits together. He even gave me travel tips! When I walked in to door I was a bit overwhelmed but he made my experience so much smoother.
-
January 2019 by Bobby Patino
Nice clothes good customer service
-
November 2018 by Jessica Cuevas
My favorite brand for jeans in the world. Great customer service at this location.
-
January 2018 by Armen Ar
Old and famous
-
June 2017 by sam yoon
While pricey if you are purchasing items at the full price but marked down items are not only priced well but also season appropriate/fashionable.
-
January 2017 by Armen Parsighian
Good brand, during sale you can get good stuff, little pricey on regular basis.
