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January 2024 by Rick Ornelas
Great service
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September 2023 by LC I.
I have had some technical issues with my phone . Lissel has been great and extremely helpful
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July 2023 by Laurene Miller
No answering of their phone for 5 1/2 months !!? And their a PHONE STORE !!??
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May 2023 by Tablet
I used to come here back in the day and it was almost always busy. I stopped by a few days ago to ask some questions and it was dead. Upon talking to the rep, the rep was trying pretty hard to hustle me for $150+ even with the promotions. I've been around the block and know the game very well. The only thing this store has going for it is that it seems cleaner and less grimey then back in the day but that's not enough for me to give them my business. Take your business elsewhere! DO NOT COME HERE TO BUY ANYTHING!
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February 2023 by Clarissa Clark
Very poor customer service descrimitive ì went in to have my phone looked at they wouldn't help said they couldn't do anything very rude and slow.
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January 2023 by Roxanna H.
WAlK AWAY, are the words a customer said to me and I ignored it. I should of listened to the guy, the people that work their are unprofessional and lack customer service. The store needs a total revamp, new employees trained properly. Overall, I am walking away from MetroPCS due this store and them being unable to provide proper service.
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October 2022 by Yolanda S.
I've had this service for years and noted that the company's service has declined a bunch. Now they want auto pay or pay at a location which only accepts cash plus an add'l fee. When I started I could mail in a payment to the Illinois office. Never any problem; now though it only takes 3-4 days to get there Metro PCS adds an add'l 10 days to process the payment and credit the account and disconnects service. This reduces the service days to the Customer-being cheated. A complaint has been made only to receive a long letter which mainly stated if I did not like it to go get service with another provider. The FCC should be made aware of this inferior decline in service.
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January 2022 by Gary T
I believe this store is the best among all metro stores. And that is because of "Lucy " the lady who has excellent customer service skills and long patience to satisfy the customers. I really appreciate her work. And on my last visit there was a young armenian gentleman too, he had great customer service too. Bottom line I recommend everyone if they want excellent service...
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November 2021 by Elias Huerta
The staff are very sweet to me and they know me well . they are very helpful thank you metro pcs and god bless you .???⛲????
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March 2021 by Michael Ryan Carreon
Liz,Thank You for the Amazing Service with a Smile?!Hey Metro/T-Mobile You have a Diamond there.
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March 2021 by Haik Shahjanian
I love t-mobile co. They are doing great Job?????
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October 2020 by Lorna E. Freeman-Simpson
I always receive the best of service, with Metro PCS. Great attitude and patience for the staff.
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September 2020 by Ramiro Vazquez
I bought my son his first phone...Liz,was very helpful, and made sure I got the right phone.She has very good customer service.Good job.
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September 2020 by Damian Martinez
Had to come get a new phone the new LGK51 2020 style. Liseth gave me the greatest service to me she is amazing very attentive kind helpful and easy to talk to went above and beyond for me thank you so much there lady definitely coming back here
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August 2020 by Myra Solaris
Very good service kind , helpfull got all the info i needed..
