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March 2024 by ish v (ish digital cloud)
Nordstrom at the Americana in Glendale, CA is an enormous, 3-floor, store. There is an e bar cafe located near the main front entrance. Men’s shoes and apparel is on the 3rd floor.
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March 2024 by Alexandria Moya
Location is great , the only reason why I give this place 1 star is because the women shoe department sucks major in all aspects. Would love to see a better selection of shoes and brands.
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March 2024 by Chris Weiss
Terrible service in store. Went to return a vest today that I purchased directly off of the Nordstrom’s website and they would not take it in store. I will not shop at Nordstrom’s going further after 30 years of being a solid customer.
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March 2024 by Bryn Schneider
Stephanie from the lingerie department provided exceptional assistance. Despite my initial stress, her patience and expertise transformed what could have been a daunting shopping ordeal into a pleasant experience.
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March 2024 by Gabby L.
While I love Nordstrom to the core, this store has serious costumer service issues. There was a sales woman on the second floor at the pick up counter who was answering a question to a costumer, while I was returning something. When she finished she said that the costumer that just left was an idiot, and if there was a line to be stupid, she’d be the first of them all, all these comments out loud!! I was staring in disbelief, and the says, oh would you like your parking validated?! Wow, that’s so unprofessional!!!!!Then there was the store pick up, I ordered a perfume and some clothing and didn’t notice that the bottle inside was opened and emptied. When I noticed, all within minutes, I went back to the store, and the perfume sales person made it seem like I was lying and made me feel like I was stealing or something. She even said, hmmm usually we don’t do this, so this will be a courtesy….ok? So, was this my fault?And lastly, the person at the Jo Malone counter, I wanted more information about one of the colones and asked about a sample since there is a sign with tiny bottles that reads “try before you buy,” he simply said “I don’t know, Nordstrom doesn’t give samples anymore.” He turned around and left me there asking my question, like I was a beggar or something….
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February 2024 by Maria Rechdouni
BEWARE: NORDSTROM CURBSIDE PICKUP GIVES OLD/FAULTY ITEMSThis is the 3rd time I picked up an order from curbside pickup and it was either the wrong item, a damaged item, or a tester. The first time, I ordered a Chanel perfume gift set for my best friend. The box was badly damaged and was missing the plastic overwrap. Thankfully I checked the box before driving off, so I walked inside to the Chanel counter to exchange the gift set for a new one. The SA was horrified at the box I received and apologized profusely.The second time, I ordered my dad a pair of Nikes, and they gave me a pair that was 2 sizes smaller than what I ordered.Today was the last straw! I picked up a bunch of gifts for my sister's birthday with curbside pickup, and one of the gifts was a La Mer lip gloss. My sister just opened the lip gloss, it was an empty tester tube!!!! It quite literally has a sticker that says "tester" on the tube!!!!Truly ridiculous that a big department store like Nordstrom would consistently have such poor quality control over curbside pickup items. It seems like SA's knowingly send out these damaged items with curbside pickup orders because people usually drive away without checking the item first.Make sure to check every order before driving off!
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January 2024 by J. E
I bought a dress here once and you know what I like that they have a tailor that I didn't know they had. If the dress is too long it doesn't fit you ,They'll cut it for you. You go there, you try it on and if it doesn't fit the guy will measure you and they'll cut the dress for you. And that's pretty cool. I don't know if any other store has that but this one does and I like that. And even if you buy the dress on their website, they can still cut it for you.
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January 2024 by Ryan H
A very good store running shoes.. For men, it Trumps Bloomingdale’s/ Macy’s every time.
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January 2024 by Patrick Comey
Good quality goods
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January 2024 by Steven Wolpa
Excellent service
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December 2023 by no wong
I wish I could give zero star for the assistant manager at Norstorm, Priscilla. She is rude, not helpful and accusing the customer who was trying to return a defected item they received.The problem was helped out by another employee quickly, which shows the difference between customer service.
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November 2023 by WILY
Nice workers
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November 2023 by jin kim
A place I often visitA place I want to come againComfortable place
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October 2023 by Maria Elena Mayorga
Brand clothing and super good priceIt's my favorite store
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October 2023 by Lou Garza
Its a good place to do shopping, A bit expensive and the variery is limited but is ok
