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March 2024 by Artin R.
I had an incredible experience at O'Reilly Auto Parts that exceeded my expectations. Initially, I only intended to replace my windshield wipers, but ended up upgrading my vehicle's lights thanks to Gilbert, who provided exceptional customer service from the moment I walked in. Gilbert greeted me warmly and promptly offered to help install my wipers. During the installation, I inquired about improving my headlights, and Gilbert was proactive in researching better options for my vehicle. Although the store was temporarily out of stock, Gilbert efficiently arranged for a new set to be delivered within a few hours. He even removed my old headlights in advance to save time during the installation. Gilbert patiently explained the warranty options and differences between the available headlights, ensuring I was well-informed before making a decision. His level of dedication and assistance made my visit hassle-free and truly standout in the automotive industry. I highly recommend visiting this O'Reilly Auto Parts location and seeking out Gilbert for exceptional service. He is a true professional and made my experience a memorable one.
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February 2024 by KIMBERLY Stephens
Excellent customer service
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January 2024 by PJ D.
I've purchased a trailer hitch receiver from O'Reilly and couldn't figure out how to get it on. Danny and Johnny at this location took time out of their day because it was slower and got on their backs and help me install my hitch receiver before my big move! This is extremely above, and beyond what anyone is expected to do at an auto parts store. I would come here until my dying day! These two are top-notch, some of the most polite people I've ever worked with, and extremely helpful!
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October 2023 by Marlone Brown
Good place to find parts for your vehicle
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September 2023 by Danielle R
I came to O'Reilly after Googling how to replace my headlight bulbs and O'Reilly popped up saying that they will install the bulbs for free if you buy the part from them. So I did. The guys working there were so sweet and patient and helpful. They immediately helped me pick out the right bulb and installed it in just 3 minutes. Such great customer service and such a kind staff! I recommend this spot to all my friends in need of repairs!
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August 2023 by Noe G.
Most helpful O'Reilly's ive been to. Store manager and worker Jr both helped me find the right part for my car and even explained to me how to install it and what tools to use to get the job done right. Definitely will be coming back for all of my auto parts needs!
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August 2023 by Marie R.
The car battery in my mom's car died and after 2 visits from Triple A, both visits by the same technician, they couldn't do anything to help me. After trying two different places, I went to O'Reillys. After a frustrating 5 hours of dealing with this, a manager, Daniel, not only sold me the battery that I could not find anywhere else, but he also installed it for me, and did it with a smile, kindness and patience. This also happened to be my first time at this particular store and after my experience today, this is the only place I will be going to for all my needs.
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August 2023 by Kani C.
Super friendly and super helpful. William is a great employee, he deserves a raise. Being a woman going into an auto parts business can be very intimidating but William was kind and put me at ease. He answered my questions without making me feel ignorant and educated me. Thank you so very much
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April 2023 by Wanita Cooper
Not good always missing parts in the things you buy
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February 2023 by M G.
Jimmy was so helpful, patient and skilled at explaining the diagnostic tool regarding the engine lights. Much appreciated.
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January 2023 by Jimmy Price
I am a father who lives in Texas. I’ve called this O’Reilly‘s in Glendale and spoke to Junior couple months ago and this time Allen today. Both of these men have gone above and beyond to help them me with parts for my daughters car who lives in Los Angeles. Thank you both for helping a father with his daughters car. Today Allen offered to help my daughter install a cabin air filter and an engine air filter. Thank you Allen.
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January 2023 by Goldie A.
I want to thank an associate who's name I forgot and I'm so mad! Lol! It might be Jason but I want to thank him for putting my windshield wipers on my car in the rain! I appreciated that so much! Great customer service!
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November 2022 by Naomi Clark
Big thanks to Norma for all of the help and advice this morning. I took a turn too sharply in a parking garage and managed to dent/scratch my right passenger door. She answered all of my questions and pointed me in the right direction regarding a temporary fix. You da best!
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October 2022 by Onik Harutyunyan
I like this store. First reason for that is, that it’s enough big and caring most off the parts that you need. It’s not cheap but also not expensive too much, it’s kinda moderate. Second the customer service that is very nice and know how to help you. Very nice I liked it
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October 2022 by Speakurmind A
It's a pretty big store huge parking lot good customer service huge selection of vehicle parts accessories they even have some motorcycle accessories like filters oil filters some asstetic u can find chain lube etc.
