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December 2023 by Christian C.
Y'all need to train the concessions crew to clean the bottom tray of the popcorn machines so that people don't get tons of unpopped kernels in the popcorn buckets. I got the large popcorn and half of it was kernels that didn't pop properly.I used to repair popcorn machines so I know it's a hassle to deal with them however cleaning to bottom tray is necessary for quality.
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December 2023 by Mario U.
I recently visited the AMC The Americana to watch "Ironclaw," a movie about a wrestling family and their rise in the wrestling world. I saw some of the YELP comments about this AMC and it appears management is responding because I saw several remodeling projects going on. I enjoyed watching Ironclaw and my experience at this AMC was nice. AMC has some great ticket discounts available, and they are worth checking out to save money. Parking is validated by the theatre.
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December 2023 by Kisha L.
This AMC is nice but they need to upgrade their seats. They still have the old fabric chairs that are dirty-looking with stains all over them. The bathrooms were clean but outdated. Most of the sinks were not functioning and did not have soap.They need to do a few upgrades to make it look better. They have a nice huge bar with plenty of alcohol. The theatre is nice and quiet with no long lines. Adjacent to the Americana shops and restaurants. Make sure you bring your parking ticket inside the theatre so you can get it validated for cheaper parking.Overall, it's a decent theatre to check out a movie.
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December 2023 by Amanda M.
Went to see Killers of the Flower Moon and our seats were near the entryway that feeds into the theater and the lights were kept on in there as a "safety" measure - it ruined the movie for me. It was so freaking bright!! What an idiotic design. Will try to avoid this theater like the plague... and if I do have to go back, I'll be sure to get a seat AWAY from the vestibule.
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November 2023 by Vic Keoss
The outside and concession area is really nice, there's even a bar, but the actual theaters are not which is disappointing when that's where you spend most of your time- seats don't recline and upholstery looks like it's the same one from when they first opened
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November 2023 by Anahit H.
Very much enjoyed the online ordering of my tickets, which was really fun and awesome was to be able to order my drink soda and popcorn and any sweets I would have wanted. It was put in a bag and it was awesome. Love this theater huge lots of movie options all the time
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November 2023 by Travis T.
So I am big moviegoer guy. I also take advantage of whatever discounts I can get my hands on to make my movie going experience both fun and affordable. I'm not the biggest fan of AMC, but we were in town and wanted to see the latest Mission: Impossible movie. It was the weekend and we went to a late movie. This AMC is located at The Americana at Brand shopping mall. It was packed because the Barbie movie craze was still going strong. This jammed up the concession lines so we skipped snacks. Plus after paying $50 for two tickets, we didn't want to spend more money on overpriced food. After the movie was over, we walked out and noticed the theater was completely trashed. The concession area had popcorn and spilled drinks everywhere. The bathrooms were covered with garbage on the floors and counter. Pretty gross. And on top of that, I had to pay full price for parking. Not an eventful night at the movies. I should of stayed at my hotel and watched a movie on my phone.
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November 2023 by Kevin Chen
Location is ideal right in a shopping center. Place gets very busy but very smooth getting in and out. Seats in the imax theater are very comfortable though they don't recline as much as I expected compared to other theaters with an option for seats that recline more. The imax experience was great with good visual and sound quality. Lots of bass that could be felt into the seats. Because of the stepped layout of the seating, there is little disturbance between rows above and below your row.
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November 2023 by Armand Duran
The movie got canceled, technical issues and we had to wait in line 45 minutes to get a refund that we got back in a giftcard, they couldn't even refund it to the credit card and also they said they couldn't do anything about the $15.00 in rewards we had spent for this movie, plus popcorn and drinks went in the trash. The whole experience was a disaster. ????
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November 2023 by Kathryn Miller
Our movie got moved for Taylor Swift ?. Chance, the manger, made accommodations for us. He was polite, understandable, and professional. Over all, great theater hospitality. The bartender with the fun hair was wonderful ??.
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October 2023 by Daniel L.
I decided to go to the movies for the first time since 2018, 5yrs interlude. I use to love going to this theater as it is close by and there are lots of stores to get some shopping essentials done. Plus,,,, the parking structure is fantastic. However,,,, here is where things took a change. 1) Got some popcorn and made my way to the pre selected seat. As I looked down the row to identify my seat, I realized how tired the seats look. The material on most of the seats in my row is saggy and darkened where you sit and newer around the edges. So, even if they deep cleaned the seats, the material is still saggy. 2) when getting out of the parking structure, I entered my validated parking ticket into the machine. I expected the arm to lift as it would do in The past, but the display on the machine stated that I owed $5. I thought this was a mistake as I was only there for the time of the movie. I pressed the button for assistance and was told that the validation was only for 4hrs at 5$. So no matter what, I was going to pay 5$ to park within that 4hr period!!!! This use to be free parking for the first 4hrs. If I had known about this I would have selected a different theater as there are plenty of other theaters with free parking. This is wrong wrong wrong in so many ways. They should have warned prior to garage entry. So, beware if you have not been here in some time. Parking, at least with a movie validation, is not free. Oh well. Won't be coming here any more.
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September 2023 by Ven (Ven)
Location: it has good food options nearby and it's more abundant compared to other theatres because there's small food kiosks for wetzels, cinnabon, Haagen dazs, etc. The in n out, shake shack and chick fil a is within a good walking distance.Inside it feels spacious with the immediate high ceiling and everything feels like it has proper placement. The bar has a more open setup and isn't tucked away. It's the first thing you see when getting through the ticket check area.I like this theatre compared to most because when I walk out at night it feels more fresh. I might get the same feeling walking out of the AMC theatres in Santa Monica but it definitely hits different at this location.Parking is easy and and they have validation. I'm not sure how much it saves me if I still get charged $5. I gotta look into it more but there are accessible parking lots around the area that are free within walking distance.
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August 2023 by Greg
The food was not good, the IMAX projector wasn't working. I realize they were trying to fix it, but an hour passed and not one employee or manager gave any sort of update. This was a better theater when it was owned by Pacific.
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July 2023 by Lore
Lovely AMC . There is a nice bar to enjoy drinks before or after a movie and a great snack bar with food and drink items to choose from. The theaters are clean and comfortable with a great sound system. This AMC is well managed with a hard working staff that is helpful and courteous. Wonderful experience all around . Loved it! Keep up the great work.
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July 2023 by Ai nah Meee
Nice clean safe tons of shopping and foods, my kind of theater especially during severe hot weather.
