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March 2024 by Алёна Андреева
I came to this store to pick up my order at 5:52 pm. According to their schedule, the store should close at 6 pm, but they were already closed at 5:52 pm with no employees inside! I don't recommend this store, they violate their working hours!!!!!
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December 2023 by Marc Cram
Everything you need and impeccable service
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August 2023 by Armine P.
I have been a very loyal customer since 2010 when it was called Malys. Continued to support up until today. Closing time is 6pm. I showed up at 5:20pm and doors were already locked. I knocked on the door and someone from inside yelled that they're closed already. I pointed to the hours that were clearly on the door. She continued to say that she had to close early because one of the employees had to leave early and she was alone doing overtime. How is this my problem? Lori is her name. I said please let me in because all I needed to grab was 2 toners. She refused. This is not a way to run a business. If the store clearly closes at 6pm, you can't shut the doors at 5pm. Unfortunately I had to cancel my client because I couldn't purchase her color. Very disappointing. I have already reached out to their corporate office.
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July 2023 by Janet Geragosian
Excellent
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June 2023 by Brittany U.
I always love this location but today the employee went above and beyond when I started choking on my saliva at checkout. LOL I'm currently still choking in my car but figured I'd say thank you to her thru here since i couldn't get the words out because she ran to get me water! Promise I'm not sick, I'm literally choking on nothing LOL how embarrassing but thank you so much!!!
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March 2023 by Cassidy Holbrook
I've never had an issue with this store. Staff is always nice and it's super easy to pick up an online order. Clean and well stocked !!
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December 2022 by Daniel W.
Truly the most helpful staff that is literally always willing to help. Plus if they don't have what I want they typically can order it and it gets mailed directly to my home
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September 2022 by Jonathon Dévé
Staff was great! So Come on down! They've got all the bits and bobs you could possibly ever need! We've got brushes, more brushes, and combs! But also brushes and so many colors for the hair. Aaaaall the hair colors
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July 2022 by Mell Style
Thank you for the fast delivery
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July 2022 by Jonathon Dévé (Vhamtnof_47)
Staff was great! So Come on down! They've got all the bits and bobs you could possibly ever need! We've got brushes, more brushes, and combs! But also brushes and so many colors for the hair. Aaaaall the hair colors
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March 2022 by Ann B.
I walked into the store intending to buy specialty products in bulk. The cashier looked at me and very overtly looked at her watch. I asked what time do you close. She answered Nine minutes. (Not 6pm). Clearly this establishment does not want your business. I walked out due to the extremely cold reception. There was not one single customer in the place.
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June 2020 by Joaquin E.
I was in dire need of my online order and the girls that was working at this store on today, Saturday morning, was amazing! I had pre ordered a pick up for the koreatown location which was closed. I had a bad experience with the west Hollywood location with some attitude from the guy working there. So this girl was able to go above and beyond to help me get my order in since I needed my inventory same day and was already late for work. Thank you!!
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August 2018 by Stefani L.
Horrible location! I've been here 2 months almost everyday, they still don't stock the items, there excuse.. it's sold, no it's not sold, they just don't stock items! The girl with the rainbow hair didn't even bother helping me.. I asked her where an item is she pointed at a location and said.. somewhere there! How about get up and show it to me.