Star Lincoln is a car dealership known for its friendly and helpful staff, making the car-buying and service experiences comfortable and straightforward. Customers frequently praise the team for their kindness, patience, and clear communication. The sales team, including salespersons and managers, are described as laid back, easy to talk to, and not pushy, creating a relaxed atmosphere. Many customers appreciate how the staff takes the time to explain all options, including trim levels, features, and financing choices, ensuring buyers feel confident and informed. The dealership offers a wide selection of new vehicles such as Mustangs, Mach-e's, Broncos, and F-150s, as well as pre-owned cars, often with good deals and rebates, especially during special sales events like the Labor Day sale. The service department at Star Lincoln also receives high praise for fast, friendly, and efficient service. Customers note that their vehicles are diagnosed and repaired quickly, often within hours, and that service advisors like Nelson and Amy go above and beyond to ensure vehicles are in top condition. They also appreciate that the team checks for recalls and performs necessary repairs without hassle, alleviating stress related to vehicle maintenance. Overall, Star Lincoln is recognized for its excellent customer service, transparent communication, and a team that genuinely cares about the customer experience. Whether buying a new or pre-owned vehicle or getting a vehicle serviced, customers feel valued and confident in their dealings with the dealership.
My Ford Bronco was in need of service so I came here. Let me tell you service was amazing. Everyone was very kind. Highly recommend Christian Aghakhanian he was very nice and helped us out. Car was ready in one hour. Highly recommend would come back.
September 2023
This dealer in Glendale, nobody never answer the phone
July 2023
Seta and manny are horrible and awful stay away from this dealership and save yourself some money and headache. They deleted my review from a few months ago but I already have a legal case pending against them so stay tuned!
