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October 2023 by Bryan Sphere
They are nothing but rude here! Even answering the phone they have an awful attitude. Don’t waste your time. Go somewhere where they value their customers and treat them kindly!!!
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September 2023 by Peter Xaymountry
My friends and I stopped by this store while we were walking around Glendale mall. They didn't have any signs outside but I saw the grand opening sign so I believe they just moved location. What first stood out to me was the halloween decorations which looked awesome. Then I saw some polarized 3d picture that can change depending on which position you look at it. The Goku 3d polarized picture and Messi/Ronaldo 3D picture looked amazing. Their Funko Pop price are almost the same at other stores just like a penny less. They have a sign that said no backpack or bags in the store. The employee were pretty nice to us when we walked in, they told me the prices for the polarized 3D pictures and their current deal.
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July 2023 by Barry
Really really nice pops. The grail were TOP NOTCH. The assortment is incredibly organized. 3for$33 on common pops is pretty good deal. The service / help is very engaging and friendly to talk to about all the details, pop hype etc.
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July 2023 by Aaron Felix
If you want to be disrespected and treated rudely this is the place I made a small purchase and the guy with glasses and a beard was extremely rude. He cared more about his phone game than he did about customer service and it sucks because the store is kind of cool but with him being there never going back
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July 2023 by Jesse Ramirez
There's a very rude employee that mada me and my whole party feel very uncomfortable and we told him that he said he was more concerned with his phone then he was with us. Literally told us that, then he told us to never come back.
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June 2023 by Isaac Solis
Worst customer service. Guy with a beard and glasses that works there. Skinny and tall. Told us to leave our drinks there with attitude and said he doesn’t care about the bags just leave them there i dont want your drinks to mess up the floor. Super rude and he needs be fired based on the several reviews that have been posted about this man. Never coming bak here again.
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June 2023 by Jose Hernandez
First time going to this store and looking around to see if I find anything that interested me. I ask the male clerk with black hair and glasses about two action figures on glass display(over priced by the way) and after telling me the prices his attitude changed to being rude out of nowhere and telling me I need to do my research on action figures that were not part of the conversation I wasn't asking for. Overall disappointed on the experience and never going back again.
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June 2023 by White Fang (Guilty Gear X)
I don’t recommend this place. I am not surprised that this shop was empty. The owner was rude because I asked him a simple price for the item. Also all prices are overpriced.
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May 2023 by Jaime S.
The guy at the Pokémon desk is rude and unprofessional I asked about a Pokémon booster pack that ended up being 40$ over retail price when I say never mind he goes on a rant about being a Pokémon master and owning over 250000 Pokémon cards telling me if 180$ is too much then I should find another hobby?? Touch grass.
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April 2023 by Rick R.
A fun and friendly store which recently moved to a much bigger location near Bloomingdales on the 3rd floor, right next to Spencers.I went looking for a specific toy that I didn't find, but the new location does also sell sodas and candy bars. Nice place!
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April 2023 by Serenity G
This man right here was very very rude to me and another customer that walked in with a diaper bag , a baby obviously that u could see, was polity asking if it was stated n he said don’t talk to him and tht he works 7 days a week which personally i don’t care about his personal life he was not there when I previously went in . He was not respectful, very unprofessional, NO CUSTOMER SERVICE at all. I went in 2 days ago with the same diaper bag and my sister who also has a baby and nothing was said to us we shopped bought something and proceeded about our day. If zero stars was a thing that’s what I would’ve gave.
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March 2023 by K M.
who ever that dude was in the front is a joke lmfaoo dude was trying to hook up with a girl and ask her for her IG instead of working..wtf? and when I said I might have that 19' batman..dude got defensive as fxck saying how it's only 700 made. relax pikachu it's just a toy lmfao...you seriously need some training on how to treat customers you piece of shxt.
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December 2022 by Marsie Cordero
Went to the Northridge store today hoping to buy some Christmas presents. But was immediately told by a sales person I had to leave because my purse looks like a backpack. I have nothing negative to say about the sales person . He was genuinely friendly and apologized to me. Told me the only way I can enter is if I give him my purse and it would be placed behind the register ? Who in the right mind would give their purse to a stranger ! I understand stores have the right to make up there own policy. As I was getting ready to leave the so called manager made it a point to come and reiterate it was there store policy not to come in with a backpack which again I did not have. The manager was very rude and made sure he told me well I am the manager and that is store policy. First of all that manager had no business coming at me that way since I was already walking out of the store. He made it a point to come over, to tell me to leave, speaking over me, completely uncalled for. I am a grown woman not a child to be targeted that way. Three days earlier my 31yr old son and his girlfriend went into this same store and she did have a backpack and was not told a thing. Where was there store policy then? Never in my life have a experienced this type of treatment by someone who claims to be a manager. He had zero respect, no customer service, and was very rude. If if could give this store a zero stars I would.
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October 2022 by Xuan Thu Nguyen
A toy they are trying to sell in the glass case for $250 is available in bulk at other local shops for $35. The rest are at least double the retail price. Didn't buy anything because we luckily knew better, but wow, it's insane how much they are trying to rip people off.
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October 2022 by Joana Solis
I came in and immediately I raced my way to the mystery figurines. I love Coraline so much so when I saw that this store has many more I fell in love.
