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November 2025 by Carly
Jose was great to work with! He helped us find our perfect engagement ring
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November 2025 by Abigail Springer
I bought a bracelet for my grandmother from here and you couldn’t ask for a nicer staff. They take the time to make sure you are getting the right gift for who you are shopping for and don’t treat you like a walking pile of money. From the top down this store is full of some of the kindest people I have met.
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October 2025 by H.S.
Friendly staff. Good service.
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September 2025 by Junior Avila
I really appreciate the experience
5 start service
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October 2024 by Yin Yin Liow
Beautiful store and exceptional customer service. We went to the Glendale store twice and were pleasant to meet Jay, our lovely client advisor. His highly professional and friendly manner inspired us to make a purchase. Not to mention he is multilingual, speaks fluent Mandarin and shares great product knowledges that enhances our shopping experience. Thanks so much, Jay!
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May 2024 by Amik Maytesyan
Nicely designed and, so far, best-looking jewelry store.
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March 2024 by BONGGYU CHAE
sweet& kind staff works in here!
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December 2023 by Owen Decker
Beautiful place, lots of choices
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November 2023 by M. MENA
Love everything about the new store
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October 2023 by KMacca
Beautiful place and wonderful service!
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October 2023 by Marilyn Poucher
Parking is no longer free.
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August 2023 by Ztotchil Naomi “Z” Marquez Ruiz
My favorite jewelry store at the Americana. Staff is consistently exceptional and helpful without being pushy.
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June 2023 by Jennifer H.
Did not have a great experience when I visited to clean my ring and necklace. Ms. Goukasian I felt very uncomfortable with your attitude when I asked if it really takes 2 hrs for my ring to be cleaned. Your facial expression and your tone of voice... After my question, you changed it to an hr. I didnt bring it up but I know for a fact that in the Beverly Hills store it takes 5 minutes. Yes, maybe that is the rule (telling your guests it takes an hr), but your attitude... I miss Ms. Arezou, my ex-sales professional. She always made me feel welcomed in the store.
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April 2023 by Irina Bogdanova
I went there to return an unwanted item that costs $3600, the manager and seller were incredibly rude to me. They accused me of wearing the item and did not accepted it. Even tho on the phone I was told that I can return it without any problem. I bought couple things there last year but I won't go back. So disgusting and disappointing. I wish they would show their truly faces when they sell you something. It's hard to believe they work for luxury retail.
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April 2023 by Irina B.
I went there to return an unwanted item that costs $3600, the manager and seller were incredibly rude to me. They accused me of wearing the item and did not accepted it. Even tho on the phone I was told that I can return it without any problem. I bought couple things there last year but I won't go back. So disgusting and disappointing. I wish they would show their truly faces when they sell you something. It's hard to believe they work for luxury retail.
