T.J. Maxx is a large, off-price retailer offering an ever-changing selection of high-quality, brand name and designer fashions at amazing value. The store has a large warehouse setting with wall-to-wall clothing, accessories, shoes, and items for home, kids, pets, and luggage. Many describe it as a goldmine for high-end designer stuff, including a large Runway section with brands like Gucci and YSL, often at a fraction of department store prices. The shopping experience is compared to goldschürfen or an archaeological dig, where you never know if you will find what you are looking for, but the selection and deals are often great. The store is typically nice and clean in a good location. However, the service can be inconsistent. During busy times, there may be very long lines with too few registers open, leading to a frustrating wait. The employees are not always attentive, with some appearing to have no lust for their job, and assistance can be slow. Customers advise not to expect a Nordstrom-like quality of organization or for employees to be friends with you. Instead, you come for a good deal, and many find they always end up buying something they cannot resist.
