I loved being able to try the mattress in person. I was going to go with a different online brand but decided on Tuft and Needle because I could see what would be best for my bad back.The customer service was amazing too!
February 2024
Marcelo was very helpful and professional. He answered all my questions and was very knowledgeable. I will make another purchase in the future and will ask for Marcelo.
December 2023
Fantastic customer service without pressure or upselling. Johannes (sp?) was so helpful and kind and we ended up choosing a mint hybrid. The mint felt too soft and the original was really nice but the mint hybrid felt by far the most comfortable. absolutely loving our mattress!!