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November 2023 by Minas Hayrapetyan
Truck was nice and tidy upon pickup. It's at a busy liquor store. Lady at the counter is a sweet woman who processed paperwork quickly while helping customers so a line doesn't develop.
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November 2023 by Sophia Adele
This experience was awful - it took us over a half an hour to find the van because it was parked over 2 blocks away (and not in the parking lot, as was indicated online). Then it took us forever to find the right person to talk to at the mart to get the key - the lady at the front counter kept telling us to wait while she helped other customers in line without explaining. When we finally did get the key, the guy told us we could keep the van later because there was no one who had reserved it after us. The van itself was dirty, low on gas, and a tire needed air. We returned the truck 45 minutes late after getting gas and filling the tire (which didn’t solve the tire pressure light) and we’re charged DOUBLE the CDW fee plus some other fee tacked on bringing our total to nearly double what we were quoted. Worst experience I have ever had with uhaul and will not be using this service again. Get your truck from an actual uhaul facility or go with another service altogether because this was a nightmare experience.
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February 2022 by Euihoon Jung
This is so terrible place. We booked small van but car was not even there. The person who booked the van before us didnt bring it back. The manager even said he cant do anything in this situation. They are really irresponsible. Dont use this place
