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November 2023 by Abraham Pan
If you could hire one more person to man the front as well it would be nice! Waited about 15 minutes to get seen but it is because there are electronic illiterate customers that need more help and give understanding to. Your workers are great though nonetheless! Your technician was able to determine the issue with extreme ease. and all of your front desk associates were amazingly kind as well.
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November 2023 by Randall Turner
Five Star Service….. I recommend and will continue to use the services at Asurion Glendale. A great team effort over there.And, a high regard for customer service and retention. I am a fan, advocate, and believer !!RespectfullyRandall Turner
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November 2023 by Jessica Mira
Melanie did an amazing job helping me out today. I cracked my screen in the early morning and in a couple hours I had my phone back. Saved me from a headache. I will definitely be coming back if I ever need phone repairs.
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November 2023 by Stephen McGee
I needed a new screen for my Samsung A53. I took it in at about 5pm on a Wednesday. It was replaced and functional before 12pm the next day. They are friendly, expert and helpful. They are authorized by the manufacturer to service Samsung phones. I will go to them for service to my Samsung phone from now on. I am an extremely satisfied customer!
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November 2023 by Natalie Metcalf
Wow what great service! Melanye the store manager was amazing. She Answered all my questions. I'm very glad I came here, I now know where to come for tech,phones,etc stuff from now on. I totally recommend this place to anyone and your family and loved ones! Thanks for your help again Melanye!
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November 2023 by Gerardo Lopez
I brought my phone in through AT&T insurance and they repaired my Google 6 pro same day. They seem to keep a good stock as I've had to wait 3 days at 9ther stores for parts. Melanie kept me updated and made sure I got my device within 3 hours of dropping off the phone. 10/10 would recommend this shop. The process was so quick I didn't even have to pay for parking after waking 2 blocks.
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November 2023 by Sebuh Honarchian
Wow I am really amazed with how pleasant it was to deal with Melanie. My warranty repair with Google Pixel 7 Pro was taken care of it looks like.My battery is new. Camera is new. Front glass is new. Back glass and camera lenses are new. They even took the time to clean the charging port and Speakers.I am experienced with Cell Phone repair as far back As iPhone Generation 1 when I was in College.I can appreciate the handiwork of the technicians at this service depot.So far so good. I'm going to rigorously test the phone.The diagnostic tools that Google gives to these technicians is what makes them really great. By running their tests they can see exactly which part is faulty. Then there is no way a customer can say, but my battery is bad can you change it, but no sir the battery looks fine we don't need to change it. Honestly if I wasn't getting paid so well from crypto networks and office networks I'd apply to work here.I would enjoy working at this place.Plenty of parking Behind Porto's too.Might as well stop for a Potatoes Balls getting in your belly.Also, Melanie is the best at customer service. ❣️????
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November 2023 by Anton Akulov
Place to go if you have Google Phone or Android.Staff is polite, experienced, and fast.I came with a faulting screen and fingerprint sensor.Before Asurion I tried to repair fingerprint sensor at another place that had great reviews. However, that place couldn't repair it as apparently they lack of experience with Android devices.Asurion technicians repaired both the screen and fingerprint sensor in a couple of hours. Now my Pixel 7 works like new!My huge respect!
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September 2023 by Jason Murphy
Wonderful timely professional friendly will mos def come back if i damage my device
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September 2023 by Jorge Risk
Excellent service. My laptop took a while because it had a lot of issues. But Asurion was always very courteous and professional every time I called. They called me before making any major decisions and took my recommendations / petitions to save my data and were able to do so.My laptop is running faster than ever. I feel like I bought a brand new one. Highly recommended, I will keep working with them.
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August 2023 by Amalisha HuEck
Not very good. Waited for almost a month for the repair. They are just too busy and the technicians come after their regular jobs.I wish they would tell the truth at the drop-off how long it might take and that technicians are not there very much. And how they are absolutely swamped. Not fair - people can loose jobs because of it.A devastating experience, indeed!
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August 2023 by Natalie Perez
The whole process was easy and painless. I loved the guy that checked my equipment in for service; he was very professional and super nice.
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July 2023 by Patricia Phillips
The team was amazing. They fixed my phone good as new in an hour and a half. I was a walk in, no appointment. Dave sold me an insurance policy that will save me on repairs for all my electronics in the future. I love this place.
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July 2023 by Patricia Le
Fast and friendly service! Call them and ask if they have your specific parts in stock. You can also have a technician come to your house! I got a new front screen and battery replacement for $330 on my Samsung Galaxy Note 20 Ultra in less than 2 hours. I would come back here in the future if I need to have my phone repair. They do, iPhone, Samsung and many other brands. Phones, tablets, PC and more. Highly recommend ???
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July 2023 by Juano Martin
Went over to get my phone flip 4 repaired first guy saw it said np to it to his manager came back with excuse about how phone looked dropped i never dropped my phone screen came up from opening and closing. Cheap phone that was suppose to still be under warranty.. little advice don't purchase Samsung flip phone
