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September 2019 by SCOTT I ZEITLIN
I have worked with John Correa for years. I had a fraud perpetrated against my business. This is when I really needed him and UMS to help me. They were beyond unhelpful. I believe if I would have done the disputing myself I would have prevailed. I relied on them because I thought they were professionals. Shame on me. Find someone else to do your processing. You have been warned.
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August 2019 by James Jorgensen
Not lie to people, especially employees
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August 2019 by Millie J.
There hasn't been one time that I didn't enjoy speaking to this team. Every time I have an issue they are right there to walk me through it, ALWAYS! This last time we spoke with Joe & Ernesto and it was a pleasure, they set us up with a new terminal and it was a breeze. Thanks guys for always being there for us :)
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March 2019 by Chad Stambaugh
Former employee. No leadership at all. Field agents are left out to dry. Home office makes a mistake, field agent takes the hit.all these other reviews are by employees or family members. Their trying to make the company look good.
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February 2019 by Sam Cooke
Celero Commerce/UMS Banking are untrustworthy and untruthful. In late 2018, Celero Commerce acquired UMS Banking, a credit card processing company based in Glendale, CA. One of the conditions stipulated by the selling owners (who were wonderful to work for) was that no UMS Banking employees would be laid off for at least one year.
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December 2018 by Mercedes D.
Consistently the BEST customer service! Fast, professional, and efficient I would give them a 10 star if the option was available.
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December 2018 by Eileen Ferguson
Great people to work with.
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September 2018 by Lynn Harrill
So many great and caring staff.
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December 2017 by Tao Gaines
I've owned and operated All-Star Baseball for 18 years. I've had other merchant companies try to Bait and Switch me and it was a terrible experience. UMS Banking gives me very competitive rates and their service is AMAZING!! I wait about 20 seconds before I get a live and very professional staff on the phone. I'd recommend UMS Banking to anyone looking for processing
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October 2017 by Mel L.
UMS is a fabulous credit card processing company. Two main reasons: 1. Fair/competitive fees 2. Immediate US support Jay has been especially helpful. I would not want to run my business without them
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July 2016 by Brent Knipper
Dependable, dependable and dependable!
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April 2016 by Jason Colony
Got auto approved and merchant closed without any notification until i called weeks later asking why. A review took over 2 weeks and took a month just for me to find out again by calling and emailing many times that my account was closed. This merchant pretty much brought my business to lose its doors. Thank you UMS
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October 2015 by Jane Rietman
UMS has been our merchant services company for over 10 years. The service has been trouble free, consistent and secure. We've used UMS for 2 store locations as well as remote services on the road. We like that they keep their merchants up to date with fraud protection policies and actions to take to remain secure. It is valuable to us to always reach a live UMS customer service agent during normal business hours and the service processor 24/7.
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August 2015 by Craig Ferreira
The service is superb, fast and highly specific. I have worked with UMS for over 15 years and they have been tremendous in all aspects.
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May 2015 by Craig Brockie
I've worked with several great people at UMS Banking. Joyce Gaines and David Jensen specifically have proven to be a pleasure to deal with. Both go out of their way to make sure I'm getting first class treatment. I've gained a great deal of respect for this organization and highly recommend them to others.
