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February 2024 by MEGAN HARISS
USPS lost my package that I sent out first week of January. Eventually I got a confirmation email stating that they lost my package . I went to the same branch that I sent my package and asked for a refund . Instead of apologizing and telling to help me I met this rude and unprofessional person. The employe’s name was Tammie.M.Jackson . She made me wait for 50 minutes while she was taking her time to move around with slow motion. She was big time racist towards my nationality. Talking to me rudely the whole time and telling me that she can’t do anything. Well ! Then she should not belong there and serve customers unprofessionally and rudely . She took my receipt and never returned back to me . When I asked for my receipt back she was raising her voice on me telling that she is not going to give me back . Even person from the line in the post office got involved telling her to give it back or make a copy. She refused to giving back to me my original receipt . Now I can’t even file a clam without the receipt.The worst person that I ever met, rude and disrespectful and unprofessional.Please avoid this location and save your nerves .
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January 2024 by M Cruz
Parking is AWFUL! However, the customer service team is always helpful and friendly which I have never experienced in any other post office. Like the one in Verdugo Road where the attendants are incredibly rude.
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October 2023 by Nadia Bitencourt
We were already very well attended to by a young man who works there, we made many payment orders at this place, but two women who served us last time and treated my husband in a rude and prejudiced way, even laughed at him. They refused to help my husband make a simple money order, saying it wouldn't be possible to do it in that place, but the strange thing is that we had already done it thousands of times in this same place and they still made fun of my husband. It's sad to know that there are bad people and that they are extremely rude.
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May 2023 by Bella Dicaro
I just had the best interaction with three of the workers there. Really helpful and made my day!
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May 2023 by Kimmy Eder
I don’t understand why they took out the package drop off outside
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April 2023 by HW A
Easy parking and excellent customer service. USPS female staff member took the time to help me fill out forms and be kind. Made my day. If there is no parking in the lot, there is a ton of street parking if you don't mind walking a few feet. Thank you.
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March 2023 by Abe Torres
I have been with this branch for 30+ years and had chances of dealing with great post office workers.
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March 2023 by Ani V.
watch your worker, they will laugh at people in their homeland !!! They need to fire such and not provide work. She name is maybe Hernes
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March 2023 by Jason M.
When they deliver signed packages they don't ring the doorbell or knock at your door they leave a failed to sign notice in your mailbox and never show up to the door. It has happened three times in a row for signed deliveries. Worst delivery people ever!! I know it was this location because it is only when my deliveries come through this location for delivery
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February 2023 by Eva Gibeau
I love coming to this PO early when they open around 9. Tammie has always been super professional, friendly, and no BS. I see they are understaffed so a little patience goes a long way. Shout out to Tammie for the help, you are greatly appreciated!
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January 2023 by David Erick Ramos
I try to avoid this Post Office at all costs. In my 4 years of living in the area, I've stopped at this post office at least a dozen times, and each time I've consecutively had the worst customer service experiences at a Post Office ever. From extremely long wait times (usually 10-30 minutes) to rude and argumentative staff, please save yourself some stress and go to another post office.
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December 2022 by Vincenzo K.
Grade F customer service. Avoid Tammy unless you want to buy a single stamp. Argumentative and rude.
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December 2022 by Monika K.
Great service from this USPS location this week. Especially from CHRISTIAN. He is amazing! I needed padded Priority mail envelopes to send marketing materials for my client. He was very professional and helpful. He provided excellent customer service. I made this comment to him, and the customer next to me said she agreed as well. Thank you so much!
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December 2022 by PromOT D.
I was disappointed to see bad reviews about this place that I've been visiting for the past 2+ years. Every time I go in there, I get really good and cheerful service.I've had many different people at the counter, and they all move through the line quickly and have a nice demeanor when you get to them. While you're in line, they have a nice selection of cards.There's parking on both sides of the building too.If you haven't been here lately, try them again. I'm feeling the love!
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December 2022 by David Ramos
I try to avoid this Post Office at all costs. In my 4 years of living in the area, I've stopped at this post office at least a dozen times, and each time I've consecutively had the worst customer service experiences at a Post Office ever. From extremely long wait times (usually 10-30 minutes) to rude and argumentative staff, please save yourself some stress and go to another post office.
