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February 2024 by Ani Akopyan
First time shopping here. I had a little misunderstanding and wasn’t sure if it was my error or the store’s error. They were very kind and accommodating in resolving the issue and ensured customer satisfaction. I will definitely be back. Great variety for all price points and exceptional customer service!
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February 2024 by Ani A.
First time shopping here. I had a little misunderstanding and wasn't sure if it was my error or the store's error. They were very kind and accommodating in resolving the issue and ensured customer satisfaction. I will definitely be back. Great variety for all price points and exceptional customer service!
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January 2024 by Emi A.
1. The customer service lacks respect, particularly from the older lady. 2. Returning a gift only allows for an exchange; store credit is not an option. 3. No receipt was given.
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December 2023 by Meline G.
Amazing customer service, beautiful inventory, and amazing employees! Thank you for being a wonderful business for my family and I to shop at!
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November 2023 by Alia Khoury
Great service and good reasonable prices
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November 2023 by Dalare B.
Every time I am in need of a gift, my first thought is Venus Gifts. I love their products, especially Michael Aram, and the staff is very accommodating. I have been a happy and returning customer for years and I highly recommend this shop to everyone as well, you will not be disappointed. Thank you Venus!
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November 2023 by Taron S.
Want to say very big THANK YOU to the staff, for nice welcoming and servicing, Nice store and lots of new brands , nice prices and LOVE THE DISCOUNT part. RECOMMEND AND 100% will be back Thanks one more time GOOD LUCK GUYS
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November 2023 by Lilit G.
Hospitality is making your guests feel at home. Let's be honest, there's no place like home. These welcoming professionals make their guests feel like they are home by giving everyone a personalized attention and service. There's no place I would rather shop for my house or my friends other than Venus gifts.Thank you just for being there Best regards from LiLiT.
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November 2023 by MSG Sargsyan
The best gift store in the area with an exceptional customer service!
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November 2023 by Mar Ferdon
Great customer service and very accommodating. I needed a last minute gift and the store was about to close, but they welcomed me and wrapped my gift beautifully! Thank you Venus Gift!
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November 2023 by Arpi D.
My family and I have have been coming here for years. They have a great selection of high end housewares and home decor such as Michael Aram, Versace, and Lalique. They are always helpful and making sure to assist you in purchasing the perfect item - great service. Their prices are super competitive and they have easy parking in the back. I highly recommend them if you are looking for something classy and beautiful for your home or to give as a gift.
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October 2023 by Mike D.
They have a good selection of gifts that is hard to find at your average stores. They also offer discounts from the posted price which is the cherry on top!
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September 2023 by Lina V.
Dear Venus Gifts Owners, It was my first time at your store and it would be my last time. I came to exchange a gift, the ladies working there told me the buyer paid $125 for the item and a gentleman that I approached few minutes later purposely asking how much was paid for the item told me $205 and once I pick an item I would get 20% off of it. I was really surprised on the different amount given by different individuals at the store because the difference on pricing was huge. After I selected the items I wanted and approached the counter the ladies refused to give 20% off and came up with so many excuses in order for me to pay the difference. I straight up told them that I do not want to pay extra and I thought they were going to honor the additional 20% but they said no and were very firm. Unfortunately I still ended up paying extra for the items I got because they didn't honor what they promised. I didn't want to argue and promised myself to never come back to this store because of this attitude and bad customer service. Also, ladies, when the customer is shopping, please ask them if they need help and leave them alone. Don't stand there and watch them as if we are going to steal the whole store, if people need help, they will approach and ask for help. Very disappointed in the entire experience at this store. At the end of the day I didn't get what I really wanted, just got a random item and left because I didn't want to be there anymore. Technically whatever I got I will not use, waste of money and time. I rather shop at department stores and support them because their customer service rocks. What a waste, so disappointed.
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September 2023 by Meline
Amazing selection, great prices and great customer service what else is needed ! Got everything I needed and best part was great prices !
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September 2023 by Dawood Murad
Stunning and big gift shop perfect for new home buyers looking for decor or gifts. The store is very clean and the items are very nicely put together on the shelves and tables. Use it if you are a fan of Michael Aram, Versace, Mackenzie, and other good brands for home decor. Ask for a lower price, as they will usually give some allowance for a price drop. If you are in the LA area, or happen to stop by around, it is a must see. Some favorites of theirs are their coffee trays, tea cups, containers, vases, and a beautiful collection of crystals.
