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October 2025 by Kimberly Chavez
Absolute worst customer service- both the pharmacy and the registers.
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July 2025 by Dro Panosian
Terrible Service – No One Seems to Care
The service at this pharmacy is absolutely unacceptable. The staff act like they’re busy, but nothing gets done. There’s no sense of urgency, no care, and no effort to actually help customers get their medications. It feels like no one is in charge and no one cares. Extremely disappointing experience.
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July 2025 by Sevak Shi
This review it's not for the store. it's for the pharmacy inside the store.
I checked online shows Walgreens is open,
And I went there to get my meds on 4th of July.
Guess what they're closed.
I talked to one of the employees working on the floor.
He said that we get less money and we have to come to work, however pharmacists pharmacy staff get more money and they close the pharmacy.
Either close the whole store, or if it's open keep the pharmacy open as well.
After all people getting their meds is more important than groceries.
And even the days that they are open,
They close the pharmacy for lunch time, And they're not always on time.
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July 2024 by Ross Austin
Worst customer service no problem solving, no staff, I can not believe this place is still operating seariously I can not express how bad this pharmacy is never have I seen the like, run away if possible.
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July 2024 by You Only LIve Once
Forget about this Walgreens, just order your items on line for half of the price , last time I visit a Walgreens
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April 2024 by Mario Alfaro
They help you if you find what you are looking for
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March 2024 by William Collinson
I have no idea if it is the pharmacy staff or Walgreens' fault, but I watched as 5 people, before my very eyes, were inconvenienced and talked down to by the pharmacy staff. Seems like the staff may have been set up for failure by corporate, since they have nothing in stock, but it is not an excuse to act as though the customers are idiots for expecting to get their ordered prescriptions.
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December 2023 by David Greenberg
Always a line. No self check out. Do not go here if you are in a rush. Plus you have to compete in the Trader Joe’s parking lot
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October 2023 by Blake A.
Every pharmacy I've tried to use in Glendale has been garbage. This one either needs more workers or they need to close drive through during peak times. Just waited 30 minutes at the window while cars piled up behind me, got pissed and drove off. I'd have left too if I hadn't absolutely needed my prescriptions. Ate there any decent pharmacies anywhere in this town?
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September 2023 by W K.
I recently had to switch my medications to Walgreens pharmacy, because RITE AID, recently closed.. This is the third time I call the pharmacy regarding my prescription and I am being put on hold for over 35 minutes!!!!!This is ridiculous!!!!I am going to be switching to CVS!!!
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September 2023 by Marina S.
The service is very bad in this location. Specially big black woman at the cash register. She hates her job and she hates costumers.
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August 2023 by Aghavni W.
Every time, it's a terrible experience. They should get rid of the drive through because you just sit and wait. I've never picked up a prescription that I've been notified is ready in less than 30 minutes.
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August 2023 by Matt F.
Horrible customer service here! I approached a woman and asked her where a product was with a pic on my phone of the product so she could help me better, she didn't even look up at me as she said, "what's up?" I asked her where the product was and she just flippantly said, as if she was exhausted from dealing with me, "it should be on the aisle over, but if it's not there then we're out..."I had trouble finding the item, but I called my wife to ask her exactly where the product was and SHE knew exactly where it was. I looked for the girl to tell her I found the product that she couldn't find the time to walk over to the next aisle to help me find, but she wasn't to be found. I asked someone to call her up front so that I could speak to her. She proceeded to make excuses and was severely unapologetic and just seemingly unhappy with her life. I asked if she was a manager, because of the heir she gave off and she said yes. So if THIS is the management at this location, then lord knows how this place stays open. The manager Annabelle is very poor at her job and should think about doing something else if she's that unhappy with her job
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April 2023 by Elena Kuznetcova
Do not order pick up. It took 3.5 hours to prepare my order instead of 30 minutes
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March 2023 by Kim G.
The absolute worst customer service. Employees refuse to help, they literally hide from customers. Do not use their photo center either. I was so happy when they opened and few years back, thought it was a useful addition the neighborhood. I was wrong. I'd rather drive to another store.
