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January 2024 by Matt T.
I waited for 40 minutes in line with 10 people behind me only for them to run out of money. The teller was awful and angry to be there and it translated to the customers. if you have the option avoid this spot.
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May 2023 by Victoria A.
I like this Wells Fargo. I believe it's the only WF that's open on Saturdays around the area so that's a big plus for me. Today wasn't a simple deposit/withdraw type of day though since I had a rather complicated matter to take care of with WF. I had an appointment with Maria and she was able to provide excellent service. She was very responsive, thorough, knowledgeable, and pleasant all-around. Sad to say that this level of professionalism and quality customer care is rare when I go to the other branches around Glendale, but I know where my go-to will be now should I have issues with my account.
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April 2023 by Rene G.
Terrible. I went yesterday to get help with my mother who was handicapped and the lady completely ignored us although we were on the right line -just kept having other people go on the disabled line instead of attending her. Never going here again .Terrible service and time being there
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February 2023 by Ariana L.
Although, Wells Fargo overall is a horrible bank...go somewhere else. Nobody at this location wants to do their job to assist you. Try going to other bigger branches. I recommend the one on Brand.
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November 2022 by Alexander C.
This location is the worst!! No idea why they say open if usually even website shows working hours and you arrive inside posted "working hours " on wells fargo web site and the people there say they are close? Today is the 4th time in 2 weeks that i arrived and they say closed!! I used bcos is the closest to my job but really this place sucks!! If you lucky and they "work" only one teller an long lines and it go most of time till ralphs door and outside
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February 2022 by Silvia A.
I hate that I'm giving this one star! It should be zero stars. Pathetic of a branch manager had the audacity to exchange words with me. Extremely unprofessional!! I just had a direct deposit and he said he couldn't help me with that. Then proceeded to say that "it is what it is" that there's only one teller and that I would have to wait in line.
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January 2021 by Hector Santiago
Exelent !!
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November 2020 by Arman K.
I know this location is temporarily closed but there's still an Wells Fargo ATM. There are 2 actually. BOTH DONT WORK!
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October 2019 by G G.
I'm a Wells Fargo banker for a long time and sometimes staff at certain locations can get overwhelmed with questions issues etc. especially this branch. So far they act quickly with guests needs and even go above and beyond with their services. Her name is Ms. Sona who just arrived and caught me struggling at the ATM machine I asked for help and she took her time with me even though she had also being called for another customer who had some issues. Kudos to you Sona. Keep up the good work and Thank you for your assistance.
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December 2018 by Gaya M.
Closing my account Horrible experience Worst bank ever Loosing my checks, putting hold on my checks... supervisors can't do nothing, managers manage nothing All the sentence starts with "Unfortunately"... Well, fortunately there are different banks Really Horrible Experience
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November 2018 by Brent P.
Easily the worst Wells Fargo I've ever been to... there's always a line, and they have two or three tellers outside talking to the people in the line as opposed to going inside and opening another window!!!!! Never fails with this branch....
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November 2018 by Nelli D.
Here we are again. Thought I would give them another chance but no. This time I'm standing in line to use the atm machine and the manager tall dude comes out of nowhere with his customer and makes her stand in front of me cutting my line without even saying anything to me. After I confronted him he was all defensive how he was there before me waiting.. I guess I must have been invisible using my super powers. J****
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November 2018 by My P.
Really convenient for banking and shopping having a swells Fargo branch at Ralph's. As always, customer service was just fine when there yesterday.
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August 2018 by M J.
The workers are worse over here than the other one this is a bad company to bank with
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June 2018 by Cecy D.
This branch used to open Sunday, it was very convenient for people who are busy the rest of the week, no more business with you, I'm closing my account to get a bank that mind my business and open Sundays