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December 2023 by Yasaman Haghnegahdar
I love the store and the close. Customer service was awsome. GG helped me so much
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November 2023 by Janelle and Eya Bensaid Washington
I was searching for a special dress and Windsor is the only store that had something that worked. Found a special occasion dress that I need to wear more than once!
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November 2023 by Michelle
This Windsor store was great! They were extremely helpful and Jasmine and GG were very efficient and went out of their way to help. They are also very entertaining and personable making shopping here such a great experience. Definitely coming back thanks to them ?
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November 2023 by Mia Bonilla
GG was great! She really helped me deciding on which boots! She’s serially the best and the material is great on the boots!
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November 2023 by Jazmin Huerta
GG and jasmine were the nicest and helped us out so much and made shopping experience enjoyable. <3
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November 2023 by sydney garrison
GG helped me find my Halloween costume so happy with her help!!!
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September 2023 by Ketevan E.
Jasmin was AMAZING!!!!! She helped with my dress and other things at store! 100/10 service from Jasmin!!! She's truly an asset to this business! I hope all stores have a worker like her! Thank you soooo much !
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September 2023 by Isabela Arnaudov
The biggest selection of homecoming dresses!
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September 2023 by Anna Davtayn
GG was very nice and super helpful. We found many great options that we didn’t know what to choose. Overall, great experience.
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September 2023 by Mariam Melkonyan
GG was so amazing and she provided great service. There were many great options.
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September 2023 by Jamie French
Dulce we always have good experiences when we come here.
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August 2023 by Nathali Alegria
I had a great experience thanks toJustin. He literally didn’t let me leave empty handed. He had fantastic taste in fashion ! Also thanks to Liana for being so helpful and giving great advice.
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August 2023 by Christina D.
i love windsor!! the girls working here are so great, & the store manager (i believe her name is jennifer) was so accommodating & helpful with an exchange i had to do for some earrings. she helped me track down another store that had the same ones so i could get exactly what i needed. she was so friendly & i can't say enough good things about her!
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July 2023 by Madison Prince
TERRIBLE EXPERIENCE. I DO NOT RECOMMEND THIS LOCATION AND HOPE THE GIRL WORKING BEHIND THE COUNTER IS HELD ACCOUNTABLE.1. Bought a gold chain skirt.2. It arrived. That same day I wore it to a rooftop. 2 hours later, the clasp snapped off and it could not be reattached without welding.3. That same night, I emailed customer service, showing them pics and videos of the item. Telling them I wore it the same day I got it and it didn’t last beyond 2 hours.4. The customer service team immediately sent me a shipping label to get a refund, but also wrote that I could return in store for a quicker refund.5. I visited the Glendale store at 11:28am on Sunday July 23rd 2023.6. The girl behind the counter gave me grief, saying the tag had been cut off and had been worn. I said I know, I showed the customer service online team pictures and they approved the refund.7. I said it clearly was defective when I bought it if I couldn’t last more than 2 hours. She said things are only defective if they appear broken before you wear it. That’s obviously not true, she did not know what she was saying.8. She went back and forth with me on this for over 5 minutes, even when I showed her emails from the online customer service team.9. Clearly the item was terrible quality and not made to last. I wasn’t reckless with it. I didn’t move absurdly or do anything to break it. It literally just fell apart.10. If your online customer service team APPROVES something, you as the mere sales associate don’t have the right to deny that.11. I’m glad I had everything in writing.12. This was only one of 2 girls at the store at that time and I hope she’s written up for this. She does not belong in customer service and has terrible people skills.13. I will not shop here again.
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July 2023 by Madison P.
TERRIBLE EXPERIENCE. I DO NOT RECOMMEND THIS LOCATION AND HOPE THE GIRL WORKING BEHIND THE COUNTER IS HELD ACCOUNTABLE.1. Bought a gold chain skirt. 2. It arrived. That same day I wore it to a rooftop. 2 hours later, the clasp snapped off and it could not be reattached without welding.3. That same night, I emailed customer service, showing them pics and videos of the item. Telling them I wore it the same day I got it and it didn't last beyond 2 hours. 4. The customer service team immediately sent me a shipping label to get a refund, but also wrote that I could return in store for a quicker refund. 5. I visited the Glendale store at 11:28am on Sunday July 23rd 2023. 6. The girl behind the counter gave me grief, saying the tag had been cut off and had been worn. I said I know, I showed the customer service online team pictures and they approved the refund.7. I said it clearly was defective when I bought it if I couldn't last more than 2 hours. She said things are only defective if they appear broken before you wear it. That's obviously not true, she did not know what she was saying. 8. She went back and forth with me on this for over 5 minutes, even when I showed her emails from the online customer service team. 9. Clearly the item was terrible quality and not made to last. I wasn't reckless with it. I didn't move absurdly or do anything to break it. It literally just fell apart.10. If your online customer service team APPROVES something, you as the mere sales associate don't have the right to deny that. 11. I'm glad I had everything in writing.12. This was only one of 2 girls at the store at that time and I hope she's written up for this. She does not belong in customer service and has terrible people skills. 13. I will not shop here again.
