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July 2024 by GaryandWendi Lemmons
These people are wonderful. Especially Lauren who helped my very elderly parents with a complicated title transfer. So knowledgeable, patient, kind and helpful. Everyone in the office goes above and beyond!
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April 2024 by Jerry Airheart
On 3/22/2024 I went into the Glendora Auto Club to buy my new tags. The person at the counter told me because my registration expires in June of 2024 I could not purchase the tags and to call back in one week. So a week later I call back to the Glendora office and the call is answered by a Insurance Sales Rep in the Burbank Office. She tells me that she did not know when the tags will be available because she only sells insurance and said the DMV could help me and wanted to transfer my call. I asked why would my first call go to Burbank when I called the Glendora Office. I was transferred to the DMV and tried a couple times and no live persons answering the phones at the DMV GOATROPE!
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March 2024 by Greg Salazar
I can't tell you how many times I've been there for their DMV service and there's always something they can't do.They're worthless......
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February 2024 by sandra
Grace and Johnathan helped me out so much! Grace solved all my DMV nightmares, and Jonathan's knowledge of car insurance was educational. Thank you guys so much!
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February 2024 by Riley R.
I had no idea if my issue was going to be something easy or difficult to take of, luckily it turned out to be super easy. Grace at reception was friendly, professional, had an answer for all of my questions and concerns. I was in and out in under 15 minutes.
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January 2024 by Olga V.
Your virtual assistant does not work. It cannot hear me after many attempts to talk to it and request help. Please fix it!
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January 2024 by Trênt Der Zerstörer
Been coming to this location, along with La Verne, for 5+ years now. Though the Gen Mgr here in Glendora seems not to be tolerant of Service Dogs that come in from time to time, the rest of the staff appear to be very courteous and friendly. Hope for better outcomes for the upcoming new year of "2024" ? .Merry ?? Christmas ??
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December 2023 by Michael
This AAA location has consistently been my preferred choice. The staff appears to be content and consistently demonstrates strong knowledge and willingness to assist. I highly recommend making this store your go-to as it is unlikely to leave you disappointed.
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November 2023 by Lawrence Lopez
Tcb in a flash
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September 2023 by Daphne
This location is near the 210 overpass. They accept walk-ins. They can perform DMV title tags and registration among their normal offerings for AAA members. There is sufficient parking. The service is welcoming and pricing is standard.
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September 2023 by christoph gonzalez
Always a great experience. Steve is very knowledgeable and glad to help. His teammates are also ready to help and very capable and professional. Would recommend to everyone.
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August 2023 by Laura V.
Had an appointment with Corine to plan a trip to Europe. We had spoken on the phone a few days before the appointment. She said she would have some itineraries ready. Got there for my appointment and she didn't even remember speaking to me. She spent 5 minutes with me regarding my trip. She said she would have an itinerary for me in few days and would email it. I never received anything. She was not knowledgeable at all. Don't use her.
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August 2023 by Gabriel Ojeda
I’ve been a premium member for YEARS , I walk in and a Caucasian lady asked to see my membership so give it to her . I asked to pay for my registration and she said you need to be the owner of the vehicle. I told her “i am” then she continued to ask how I am paying and I told her with my card, she saw my discover and told me that they only accept cash , visa or Mastercard. I had just ordered a replacement MC bc i had misplaced it So I just walked out. Felt really judged and talked down to. First negative encounter here, ever.
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August 2023 by Ann C.
I always say "I don't wanna be that person that walks in a few minutes before closing" but that was me on Monday. I was very apologetic but the lady checking me in was so friendly and welcomed me with such a nice attitude. I literally was in and out in minutes. I waited a few minutes to pay my car registration. Paid my registration, got my tags and I was done. Such a great experience!!! Quick and easy. Plus I got a bonus of great customer service! Karma is right... treat others like you want to be treated and it will come back to you.
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July 2023 by Gary
Amy and the notary department is excellent. Very efficient and organized. Couldn't have had a better experience.
